About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services (Banking).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring participants for a 1-year Community Branch Management Program (CBMP) — an accelerated, hands-on leadership development program for entry-level branch leadership roles in the Consumer Bank / customer services space. You will rotate through core classroom training, departmental overviews, on-the-job (OJT) assignments, and special projects while working directly in a branch environment to build practical banking, service, sales and leadership skills.

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Primary Responsibilities

• Complete a structured, one-year Community Branch Management Program combining classroom core training and on-the-job experience.
• Learn and perform branch operations, teller functions, account openings, and basic transaction processing accurately and efficiently.
• Engage with customers to assess financial needs across product lines; identify and refer sales opportunities.
• Participate in relationship management activities (customer assessments, profiling, outbound calling) to support branch growth.
• Maintain and follow risk, compliance, and audit controls (fraud prevention, KYC/CIP, internal policies).
• Coach and develop team members; support a customer-centric branch culture.
• Collaborate with local small business leaders and community partners to grow local relationships and referrals.
• Complete special projects and departmental rotations; present findings to leadership when required.
• Perform other related duties as assigned.

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Who We’re Looking For

• Bachelor’s degree (or MS/MBA candidates encouraged).
• Minimum cumulative GPA: 3.0.
• Customer-facing / retail experience preferred.
• Strong written and verbal communication skills.
• Demonstrated presentation, leadership and interpersonal skills.
• Analytical aptitude and comfort with standard business software.
• Ability to learn quickly, take direction, and work effectively in a team and customer-facing environment.
• Work visa sponsorship is not offered for this role.

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Compensation & Benefits

• Hourly pay range: $29.57 - $43.99 per hour. This range is provided in accordance with applicable pay transparency requirements; the specific rate offered will depend on location, skills, and experience and will be confirmed by the recruiter.
• Program includes structured training, mentorship, and on-the-job experience designed to prepare you for entry-level branch leadership roles.
• Benefits and additional pay details will be shared by the recruiter during the hiring process.

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Location & Schedule

• Location: Syracuse, NY (on-site, branch-based). This position requires regular on-site attendance at the assigned branch.
• Employment type: Full-time, 1-year training program leading to potential placement in a branch role based on performance.

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Why Apply via Careertakes

• Careertakes is a third-party recruiting partner ensuring your application is shared securely with Confidential Client.
• If qualified, you may gain access to additional matched opportunities through the Careertakes platform.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.