About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is hiring participants for a 1‑year Community Branch Management Program (CBMP) — an accelerated leadership development program for early-career professionals interested in branch leadership. The program combines classroom training, on-the-job experience, mentorship, exposure to senior leadership, and community engagement to prepare trainees for entry-level branch management roles.

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What You’ll Do

This role blends structured learning with practical branch experience. Key responsibilities include:

• Complete a one-year, rotating training program covering banking operations, sales, customer service, and leadership fundamentals
• Participate in classroom sessions, departmental overviews, and special projects with cross-functional teams
• Engage with customers to identify financial needs across products and services; open accounts; handle complex service issues
• Learn and apply risk and compliance practices (audit requirements, fraud prevention, Know Your Customer (KYC), customer information profile (CIP))
• Support relationship management activities: customer assessments, profiling for sales opportunities, and targeted outreach
• Assist in branch operational tasks and teller transactions with accuracy and timeliness
• Collaborate with local businesses and community partners to grow branch presence
• Coach and develop team members to support individual and branch performance goals
• Adhere to internal controls, regulatory standards, and any required audit or remediation actions
• Complete additional duties as assigned by your mentor or branch leadership

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Who We’re Looking For (Qualifications)

Candidates should meet the following minimum qualifications:

• Bachelor’s degree (BS/BA) — MS/MBA candidates also encouraged to apply
• Minimum cumulative GPA: 3.0
• Customer-facing or retail work experience
• Strong written and verbal communication skills
• Demonstrated interpersonal and presentation abilities
• Evidence of leadership potential and teamwork
• Analytical and basic computer skills (MS Office, data entry, systems)
• Must be legally authorized to work in the U.S.; work visa sponsorship is not offered for this role

Preferred attributes:

• Interest in retail banking or financial services careers
• Ability to learn quickly, adapt to changing priorities, and work collaboratively in a team environment

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Compensation & Employment Type

• Employment type: FULL_TIME
• Pay range: $29.57 - $43.99 per hour. The final pay within this range will reflect the candidate’s experience, skills, and the assigned location.
• Confidential Client is committed to fair, competitive, market-informed pay and benefits. Specific location pay will be confirmed by your recruiter.

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Location & Additional Details

• Job location: Fayfield, PA (this posting is for the Fayfield, Pennsylvania market)
• Managerial/Supervisory responsibilities: N/A (program/trainee role)
• Program length: 1 year (accelerated leadership development with OJT and classroom components)
• Industry: Customer Services

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.