About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Teaching.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position summary

This is an entry-level, live-in Community Assistant role supporting first‑year residential students. The Confidential Client seeks a collaborative, service-oriented individual to provide student support, crisis response, community programming, and policy enforcement in a campus residential setting. This is a full-time Student Services position with an on-call rotation and evening/weekend responsibilities.

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What You’ll Do

• Provide direct guidance and one-on-one support to first‑year students as they transition to college life.
• Conduct regular check-ins to assess academic, social, and personal well‑being.
• Respond promptly to student concerns and refer to academic, medical, and mental health resources.
• Serve in an on-call rotation (including after-hours and overnight) to respond to incidents and emergencies.
• Maintain a visible, positive community presence through rounds and informal interactions.
• Plan, coordinate, and deliver educational, social, and recreational programs (may include evenings and weekends) that enhance the residential experience.
• Create programs that introduce students to the Bay Area and promote cultural awareness and inclusion.
• Document incidents, student interactions, and conduct concerns accurately and in a timely manner.
• Enforce community standards through educational conversations, referrals, and appropriate follow-up.
• Assist with residential opening and closing processes and other housing operational tasks.
• Partner with campus departments and local organizations to expand programming and resources.

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Required qualifications

• Bachelor’s degree.
• 1–2 years of student service or higher education experience in housing, residence life, or student affairs.
• Experience living with or working directly with high school or undergraduate students (e.g., residence life, camp counselor).
• Experience handling sensitive and private information with discretion.
• Sound judgment, strong problem‑solving, and decision‑making skills.
• Ability to work under pressure and respond effectively to crisis situations.
• Demonstrated ability to work effectively in a culturally diverse environment.
• Strong teamwork and relationship‑building skills with students, colleagues, and campus partners.
• Experience planning and managing events for large groups with attention to detail.
• Excellent written and verbal communication skills in English.
• Availability for evenings, weekends, and participation in an on‑call rotation.
• Proficiency with standard office technology and Microsoft 365.

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Preferred qualifications

• Previous residential life or live‑in staff experience.
• Training in crisis intervention, mental health first aid, or conflict resolution.
• Experience with case management or student conduct software (e.g., Maxient).

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Physical, mental & environmental demands

• Regular availability evenings, weekends, and overnight shifts; duties may extend beyond traditional business hours.
• Work may involve exposure to emotionally distressing situations; requires emotional resilience and professional boundaries.
• Frequent walking, including stairs and outdoor terrain in varied weather; occasional lifting up to 50 pounds.
• Role may include interruptions and frequent interactions with diverse groups of people.

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Compensation & benefits

• Expected hiring range: $22.85 - $31.42 per hour.
• The Confidential Client evaluates offer decisions based on experience, education, location, and internal equity.
• Benefit-eligible employees may receive medical, vision, dental, paid time off, tuition assistance, retirement and other programs (details vary by employer and eligibility).

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Location & employment type

• Job location: Oakland, CA (on-site, live-in).
• Employment type: Full time (Student Services).

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.