Commercial Technical Training Lead – NAM (Entry Level)
The Commercial Technical Training Lead at Confidential Client is responsible for delivering and continuously improving industrial automation training programs, focusing on EcoStruxure and Foxboro technologies. This role involves technical training delivery, customer engagement, course development, and supporting business growth initiatives to help customers achieve operational excellence and digital transformation. The position requires strong technical knowledge, communication skills, and the ability to collaborate across teams while traveling up to 50%.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Industrial Automation.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Position summary
Confidential Client is hiring an entry-level Commercial Technical Training Lead to support delivery, development, and continuous improvement of industrial automation training programs. This role delivers instructor-led and virtual technical training, supports customers and partners, helps develop courseware and labs, and contributes to business growth in assigned territories. Travel up to 50% is required. This is a full-time, permanent U.S.-based role in Galena Park, TX.
What You’ll Do
Confidential Client’s Commercial Technical Training Lead will:
- Deliver instructor-led, virtual, and blended Industrial Automation and Foxboro technical training.
- Facilitate hands-on labs, demonstrations, and practical exercises.
- Prepare training materials, lab environments, and software configurations.
- Support learners before, during, and after sessions and respond to technical questions.
- Collaborate with sales, services, and customers to identify learning needs and training opportunities.
- Assist with customer quotations, proposals, and the commercial aspects of training engagements.
- Collect learner feedback and contribute to course and delivery improvements.
- Support multi-region scheduling and training across time zones.
- Contribute to courseware development, validation, and continuous improvement initiatives.
What Success Looks Like
- Consistently positive learner evaluations and high customer satisfaction.
- High-quality, reliable delivery of technical training programs.
- Strong collaboration across sales, services, and internal stakeholders.
- Achievement of personal learning/certification goals and contributions to course improvements.
- Increased customer engagement and training utilization in assigned regions.
Required Qualifications
- Bachelor’s degree in Engineering, Industrial Automation, Electrical, Mechanical, Technology, or equivalent experience.
- Minimum 2 years’ experience configuring, implementing, maintaining, or supporting industrial automation systems.
- Strong verbal and written communication skills; ability to present technical concepts clearly.
- Demonstrated ability to teach or explain complex technical information in an engaging way.
- Customer-focused mindset with strong analytical and problem-solving skills.
- Self-motivated, organized, and able to manage multiple priorities across teams.
- Proficiency with Microsoft Office and virtual collaboration tools.
- Willingness and ability to travel up to 50% domestically and internationally.
Preferred Qualifications
- Experience with DCS, SCADA, PLC, HMI, or other process automation technologies.
- Prior exposure to technical training, coaching, mentoring, or instructional delivery.
- Familiarity with EcoStruxure™, Foxboro, or similar industrial automation platforms.
- Experience supporting customer-facing technical solutions and training programs.
Skills & Competencies
- Training delivery & facilitation
- Industrial automation systems knowledge
- Technical communication & presentation
- Learning program development and course validation
- Customer relationship management
- Business & commercial acumen
- Collaboration, teamwork, and cross-functional engagement
- Problem solving, time management, and continuous learning mindset
Compensation & Benefits
For U.S.-based candidates, the expected pay range for this full-time position is USD 68,000 - USD 102,000 per year (includes base pay and short-term incentives). Actual pay is determined by factors such as experience, skills, and location.
Typical benefits include medical, dental, vision, life insurance, paid time off, holidays, 401(k) with match, development resources, and programs supporting well-being and work-life balance.
Location & Employment Type
- Location: Galena Park, TX (on-site / travel up to 50%)
- Employment type: Full-time, Permanent
About Our Client
Confidential Client operates in Industrial Automation and helps customers achieve operational excellence and digital transformation through training, automation solutions, and services. The training function supports product adoption, safety, and customer success across commercial and technical audiences.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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