College Student Support Specialist - Metrowest Region of MA
The College Student Support Specialist provides on-campus and virtual support to college students with disabilities, assisting them in navigating academic and campus life challenges without IEP accommodations. This role involves individualized coaching, advocacy, and collaboration with college staff to promote student independence and success across multiple campuses in the Metrowest region of Massachusetts.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Position Overview
Confidential Client is hiring a College Navigator / College Student Support Specialist to provide on-campus and virtual support for college students with disabilities as they transition into higher education and campus life. This role provides 1:1 coaching, assists with executive functioning and online learning platforms, and connects students with campus resources to increase independence and academic success.
This position requires regular onsite presence primarily at MassBay Community College (Wellesley campus; occasionally Framingham campus) and at Bentley University and Brandeis University (Waltham). There may be assignments at other nearby colleges in the Metrowest region. Candidates must have reliable daily transportation to travel between campuses. Full-time availability Monday–Friday is required, with start times as early as 8:00 AM and end times up to 5:00 PM depending on student schedules.
Compensation: $26.00 per hour (candidates with a Bachelor’s degree) — $29.00 per hour (candidates with a Master’s degree) based on a 35-hour workweek.
Employment type: Contract / Full time.
What You’ll Do (Essential Functions)
- Develop individualized semester action plans aligned to each student’s transition goals.
- Provide 1:1 coaching on academic success, independent living, and transition-related goals.
- Teach and reinforce executive functioning skills (time management, organization, scheduling).
- Identify barriers and collaborate with students and college staff to problem-solve solutions.
- Create a supportive bridge between students and college offices (disability services, faculty, residential life).
- Advocate for student needs and explain accommodations or supports to campus staff.
- Maintain timely documentation to monitor and evaluate client progress toward goals.
- Communicate with referring agencies and the program manager (monthly notes, weekly check-ins).
- Meet expectations, standards, and protocols of host institutions and referring agencies.
- Assist students with online learning platforms such as Blackboard, Canvas, and Moodle.
- Orient students to college culture and expectations.
Other Responsibilities
- Support consistent use of assistive technology as outlined in action plans.
- Discuss potential referrals to other Confidential Client programs and services with the program manager.
- Provide ideas for program improvement and represent Confidential Client at transition-related meetings and conferences, as requested.
- Resolve routine administrative issues and maintain accurate reports.
- Adapt communication to effectively engage individuals with diverse communication needs.
- Interface regularly with students, families, disability professionals, and educators.
Qualifications
- Bachelor’s degree in a related field required.
- 0–3 years related experience preferred; relevant internship, volunteer, or academic experience welcomed.
- Experience working with young adults with disabilities preferred.
- Familiarity with Blackboard, Canvas, Moodle or similar learning management systems.
- Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) and Zoom.
- Strong verbal, written, and interpersonal communication skills.
- Health documentation clearance required for work.
- COVID-19 vaccination strongly preferred due to campus policies.
Work Habits & Expectations
- Able to work independently or collaboratively with minimal supervision.
- Available to work standard hours between 8:00 AM and 5:00 PM, Monday–Friday.
- Reliable transportation for daily travel between campuses in the Metrowest region.
- Strong organizational skills and ability to manage multiple projects and priorities.
- Open to feedback and committed to timely, accurate administrative reporting.
- Positive, flexible approach to working with students, families, and professionals.
Compensation & Schedule
- Hourly pay: $26.00–$29.00 per hour (based on degree), 35-hour workweek.
- Employment type: Contract / Full time.
- Onsite work at college campuses in the Metrowest region; some virtual support as assigned.
Why This Role Matters
Join Confidential Client’s team to make an immediate and meaningful impact in students’ lives by helping them access higher education, strengthen independence, and succeed academically and socially. The College Navigator role offers comprehensive onboarding and peer job-shadow training to set new staff up for long-term success.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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