Client Success Coordinator
The Client Success Coordinator at Confidential Client provides essential administrative and operational support to client success teams, ensuring smooth execution of client deliverables through data quality assurance, reporting, and scheduling. This entry-level role offers growth opportunities by learning Confidential Client's tools and data processes, supporting cross-functional collaboration, and developing foundational client-facing skills in a hybrid remote work environment.
About CareerTakes
CareerTakes is a next-generation AI recruiting platform that connects early-career talent with real roles at established companies across regulated industries.
👉 Important disclosure: CareerTakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.
Applicants for this role may also receive access to additional matched opportunities through the CareerTakes platform.
About This Role
This is an entry-level Client Success Coordinator role supporting account and client success teams. The coordinator will provide administrative, operational, and delivery support to ensure accurate client reporting, timely deliverables, and smooth cross-functional coordination. This is a remote role for candidates who must reside in the United States.
Important notes:
- The confidential client is unable to provide visa sponsorship for this position now or in the future; applicants must be authorized to work in the U.S.
- Candidates located within commutable distance to an office location (Portland, OR; New York, NY; Evansville, IN; or Reston, VA) are expected to report in-person approximately 2x per week.
What You’ll Do
- Provide day-to-day administrative and operational support to Client Success teams across assigned accounts.
- Support account managers and client success leads with preparing materials, organizing tasks, and maintaining accurate internal documentation.
- Track client deliverables, deadlines, and follow-up items to ensure timely and consistent execution.
- Assist in client report delivery and perform data QA — review outputs for accuracy, formatting, and completeness.
- Run recurring and ad-hoc reports; coordinate with analytics and product teams as needed.
- Apply quality control processes to identify and resolve data inconsistencies before client delivery.
- Manage meeting scheduling, prepare agendas, capture recaps, and maintain action-item follow-ups.
- Coordinate cross-functional interactions with Analytics, Product, and Support teams to ensure alignment.
- Maintain internal trackers (deliverables, tickets, communication logs) to provide visibility on work in progress.
- Learn platform navigation, reporting logic, and basic measurement concepts to support progressively more client-facing responsibilities.
- Participate in trainings, shadow calls, and product demos to build foundational knowledge in client success and analytics.
What You’ll Need
- Bachelor’s degree in Business, Marketing, Communications, Data Analytics, or a related field preferred.
- 0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome).
- Strong organizational skills and the ability to manage multiple tasks and deadlines.
- Detail-oriented with a demonstrated interest in data accuracy, reporting, and quality assurance.
- Comfortable using spreadsheets (Excel/Google Sheets), presentation tools (PowerPoint/Google Slides), and project management systems (Asana, Jira, etc.).
- Clear written and verbal communication skills and strong interpersonal abilities.
- Proactive, eager to learn, adaptable, and able to work effectively in a fast-paced, remote environment.
- Must be legally authorized to work in the U.S.; confidential client may participate in E-Verify where required by law.
- Salary range: $60,000 – $65,000 (commensurate with experience).
Keywords: Client Success Coordinator, client success, customer success, client services, reporting, data QA, administrative support, entry-level, remote, U.S.-based.
About the Confidential Client
The confidential client is a leader in cross-platform media measurement and audience insights, helping organizations plan, transact, and evaluate media across digital, linear TV, OTT, and theatrical platforms. The client values integrity, velocity, accountability, teamwork, and servant leadership, and seeks people who are curious, collaborative, and committed to high-quality client service.
How to Apply
CareerTakes is managing the initial hiring workflow for this opportunity. To be considered, apply through the CareerTakes platform — applicants may receive access to additional matched roles. Selected applicants will move forward in a process managed by CareerTakes and the confidential client; final hiring decisions will be made by the confidential client.
Equal Opportunity & Hiring Transparency
CareerTakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.