Clinical Systems Imaging Analyst I - Radiation Oncology
The Clinical Systems Imaging Analyst I supports and administers clinical applications, primarily Epic modules, within Radiation Oncology under senior guidance. This entry-level role focuses on application support, incident resolution, workflow analysis, and assisting with implementations and upgrades, while developing technical and clinical knowledge to progress toward independent competency. The position emphasizes collaboration, continuous learning including AI literacy, and contributing to exceptional patient and family experiences in a hybrid work environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
About the role
This is an entry-level Clinical Systems Imaging Analyst I position (Application Analyst I) supporting radiation oncology and enterprise imaging applications. Working under senior team members, you will implement, administer, and support assigned clinical systems while building foundational knowledge of Epic modules, ancillary systems, and healthcare workflows. The role is developmental — over ~2–3 years you should progress from closely-guided tasks to independently handling support and basic build activities.
What You’ll Do
- Provide tier‑2 application support and incident resolution for imaging and clinical applications.
- Monitor production applications daily and perform ongoing troubleshooting and maintenance.
- Own low‑complexity incidents and act as a liaison between customers and other support teams.
- Assist with implementations, upgrades, and enhancements to tools and workflows.
- Modify tables and master files under senior direction and implement changes using documented procedures.
- Support testing, quality activities, and documentation for new implementations or upgrades.
- Coordinate application support with Infrastructure, Integration, Enterprise Analytics, and the help desk.
- Participate in team and cross‑team meetings and maintain meeting records.
- Complete structured onboarding, shadowing, and Epic or other clinical application training toward independent competency.
- Build basic AI literacy and use approved AI‑enabled tools under guidance for documentation, research, and routine troubleshooting.
- Pursue stretch opportunities and incrementally take on more complex work as skills develop.
Qualifications
- Education
- Bachelor’s degree preferred in Information Technology, Computer Science, Business or Health Administration, Management Systems, Health Information Management, or a directly related field from an accredited college or university.
- OR: Five (5) years of relevant work experience in a healthcare or general office setting may be substituted for the degree requirement.
- Experience
- No prior healthcare IT or analyst experience required. Relevant internships, help desk, clinical, or office experience is a plus.
Required Knowledge, Skills & Abilities
- Mid‑level Microsoft Office skills.
- Ability to diagnose and resolve routine technology problems and willingness to learn to resolve specialized issues.
- Basic AI literacy and curiosity about AI‑assisted tools and automation in healthcare IT.
- Growth mindset — receptive to feedback, coaching, and continuous learning.
- Strong interpersonal and professional communication skills with customers and coworkers.
- Analytical problem‑solving, ability to prioritize tasks, and to develop appropriate solutions.
- Ability to collaborate effectively across teams and adhere to operational standards, policies, and procedures.
- Ability to identify risks and develop solutions for new or unfamiliar challenges.
Compensation
- Base pay scale: $54.27 - $71.91 per hour.
- Final salary will be set based on factors such as experience, education, specialty, and internal equity. This pay scale is not a promise of a specific wage.
- Confidential Client offers training and development opportunities to support career growth.
Location & Schedule
- Hybrid role based in Palo Alto, CA (on‑site presence required per team needs).
- Full‑time, day shift.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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