About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring an entry-level Clinical Application Specialist I (Hybrid) to support clinical applications and related workflows. This role focuses on day-to-day application support, configuration, testing, and working with clinical teams to ensure systems meet care and operational needs.

• Maintain and update referential data across assigned clinical applications.
• Review monthly clinical updates and ensure application data aligns with industry standards.
• Help implement new application features (interfaces, workflows) by defining clinical requirements, testing changes, and supporting rollouts.
• Test existing and new functionality prior to upgrades and releases.
• Configure applications for new locations and user setups.
• Troubleshoot user tickets, diagnose application errors, and escalate when needed.
• Communicate effectively with non-technical clinical staff to resolve issues.
• Assist with data cleanup and preloading efforts.
• Research patient data across systems to resolve clinical and demographic errors (front- and back-office areas).

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Qualifications & Experience

• Bachelor’s degree OR 4 years of relevant work experience.
• Approximately 1 year of experience in clinical IT support, application support, or as a clinical super-user is preferred.
• Familiarity with clinical application functionality, reporting, interfaces, and basic integration concepts.
• Comfortable testing system changes and documenting results.
• Strong communication skills and ability to work with clinical and technical teams.
• Able to work in a hybrid schedule with an on-site presence in Highland Park, TX, and some remote work as required.
• Employment type: FULL_TIME
• Estimated compensation: $82,605 per year (estimated).

Note: Confidential Client maintains workplace policies that may include restrictions related to nicotine product use. Applicants are encouraged to ask about policy details during the hiring process.

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Key Skills (Good-to-have)

• Clinical IT or EHR application experience
• Troubleshooting and ticket resolution
• Workflow mapping and end-user training
• Basic configuration and testing skills
• Data clean-up and validation experience

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What We Offer

• Benefits package (health, 401(k) match, tuition reimbursement, PTO accrual) — eligibility and details may vary by role and employment level.
• Entry-level role with opportunities to broaden clinical IT skills and advance within an IT/clinical applications team.
• Supportive team environment focused on continuous improvement.

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Belonging Statement

Confidential Client and Careertakes believe all people should feel welcomed, valued, and supported. We seek to build an inclusive team and encourage candidates from diverse backgrounds to apply.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.