Client Support Specialist
The Client Support Specialist is an entry-level role focused on supporting clients, account managers, and partners through managing customer information, tracking sales opportunities, and facilitating pre-sales and post-sales processes. This position requires strong organizational and communication skills to collaborate across teams and ensure accurate renewals and quoting, contributing to account growth and client satisfaction within a trusted IT solutions company.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Information Technology (IT) solutions.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role Overview
This entry-level Client Support Specialist opportunity is with a confidential client that provides Information Technology (IT) solutions. The role provides hands-on exposure to pre-sales and post-sales processes, client and partner communication, quoting and renewals support, and CRM-driven opportunity management. This is an excellent role for someone who is proactive, detail-oriented, and eager to learn the end-to-end sales and account lifecycle.
Key Responsibilities
- Track and manage opportunities from initial creation through procurement in a timely and organized manner
- Build and maintain professional relationships with clients, manufacturers, and distributors
- Learn and support the sales cycle, quoting process, pricing strategy, and renewals workflows
- Collaborate with internal departments (sales, pricing, operations) to support account and client needs
- Use HubSpot CRM to input data, track opportunities, and generate reports
- Coordinate internal and external meetings to move opportunities forward
- Submit and monitor deal registrations and maintain accurate deal records
- Partner with teams to build, price, and deliver accurate quotes to clients
- Communicate product updates, partnership changes, and promotions to internal teams and clients
What We’re Looking For (Qualifications)
- Up to 2 years of experience in a similar client support, quoting, or customer service role (entry-level welcomed)
- Bachelor’s degree in Business Administration or a related field preferred
- Strong attention to detail and excellent organizational skills
- Effective verbal and written communication skills; ability to build professional relationships across teams and with clients
- Experience with pricing, quoting, or customer-facing support is a plus
- Proficiency with HubSpot CRM, Microsoft 365 (Outlook, Excel, Word), and SharePoint
Compensation & Benefits
- Estimated base pay: $43,171 per year (estimated)
- Quarterly bonus program — performance-based rewards
- On-the-job training and professional development opportunities
- Experience working across sales, operations, and partner teams — strong career growth potential
Location & Work Authorization
- Location: Albertson, NY — this position is based in Albertson (onsite)
- Candidates must be authorized to work in the United States
Why Join (Recruiter Notes)
Careertakes is supporting this hiring process as a third-party recruiting platform. Candidates selected for interviews will get clear next steps and timely feedback. This role is ideal for candidates who want a foundation in IT solutions sales operations and client-facing support, with mentorship and measurable performance incentives.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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