About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Sales.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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About the role

We are working with a confidential client to hire a Client Success Associate (Bilingual Spanish / English) in Fort Myers, FL. This role sits in a fast-paced New Client Engagement (NCE) team focused on onboarding new and upgraded clients and delivering platform demonstrations that show clear business value. You will use relationship-building, consultative communication, and product knowledge to help prospects and clients adopt services that solve their top priorities.

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What You’ll Do

• Lead prospect and client calls in both Spanish and English to discover priorities, surface challenges, and demonstrate how products and services deliver value.
• Deliver tailored platform walkthroughs and onboarding experiences that improve time-to-value for new clients.
• Partner with Sales and internal teams to plan demos, remove blockers, and increase conversion and engagement rates.
• Research target accounts, C-suite priorities, industry trends, and competitive context to prepare focused materials for meetings.
• Track client interactions and outcomes; escalate and coordinate next steps with cross-functional teams.

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What You’ll Need

• Bilingual fluency in Spanish and English (verbal and written).
• 6+ months of relevant professional experience or internship experience in client-facing, customer success, sales support, or onboarding roles.
• Strong verbal communication, presentation, and influencing skills.
• Excellent time management, prioritization, and organization.
• Comfortable learning new platforms and adapting quickly in a dynamic environment.
• Bachelor’s degree preferred but not required.

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Role Details

• Location: Fort Myers, FL (onsite / hybrid as required by the client)
• Employment type: Full time; contractor engagements may also be considered
• Pay: Reasonable estimate of base salary range: $53,000 – $77,000 per year (range provided by the client). Actual pay may vary based on experience, education, and other factors.

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What You’ll Get

• Competitive base pay plus bonus or incentive opportunities.
• Medical, dental & vision plans; generous PTO; parental leave; EAP; 401(k) match and other benefits.
• Structured onboarding, ongoing training, and clear growth paths.
• Collaborative, inclusive team culture that values diversity and development.

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About the Confidential Client

Our client is a leading provider in the Sales industry focused on delivering expert research, platform tools, and advisory services that help executives make high-impact decisions. The New Client Engagement team drives early client value by combining product demonstrations with a tailored onboarding experience.

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Recruiter note

Careertakes screens and refers qualified candidates to this confidential client following third-party recruiting best practices. Applicants may receive access to additional matched roles through the Careertakes platform.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.