About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Key Responsibilities

• Communicate with clients and provide professional, responsive customer service.
• Serve as a point of contact for client questions, updates, and requests.
• Build and maintain strong relationships with clients and customers.
• Represent client brands at promotional events, activations, and marketing campaigns.
• Communicate product, service, and campaign information clearly and confidently.
• Assist with event preparation, coordination, and on-site execution.
• Work closely with internal teams to ensure client expectations are met.
• Maintain accurate records of client interactions, campaign updates, and event details.
• Gather customer and client feedback and share actionable insights with management.
• Resolve routine questions or concerns in a timely and professional manner.
• Participate in team meetings, training, and professional development opportunities.
• Support additional client service and marketing initiatives as needed.

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Qualifications

• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused demeanor.
• Excellent interpersonal and relationship-building skills.
• Strong organization and attention to detail.
• Ability to work independently as well as part of a team.
• Comfortable interacting with clients and customers in person.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced event marketing environment.
• Previous customer service, hospitality, sales, marketing, communications, or event experience is a plus but not required.
• Bachelor’s degree or relevant experience preferred but not required.
• Must be legally authorized to work in the United States.

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What We Offer

• Paid training and hands-on experience.
• Professional development and mentorship.
• Direct client- and customer-facing experience.
• Exposure to event marketing, communications, and client relationship management.
• Collaborative team environment.
• Opportunities for professional growth and advancement.

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Ideal Candidate

We are looking for someone outgoing, reliable, professional, and service-oriented. The right candidate enjoys interacting with people, takes initiative, communicates effectively, and is excited to build a career in client services, marketing, communications, or events.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.