Client Engagement Associate
The Client Engagement Associate supports the Client Engagement Manager and Managing Director by managing showroom operations, customer experience activities, and providing comprehensive administrative and operational support. This entry-level role involves coordinating facility maintenance, handling reception and guest services, managing mail and shipping, and assisting with client engagement and internal event planning to ensure smooth sales operations and excellent customer service.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Admin.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role Overview
Confidential Client is seeking a Client Engagement Associate to support showroom operations and client-facing activities at their East Irvine, CA location. This entry-level, hourly role provides receptionist, client experience, shipping/receiving, and administrative support to the Client Engagement Manager and Managing Director. The primary focus is ensuring a polished Customer Experience Center and smooth day-to-day operations that enable Sales and leadership to serve clients effectively.
Key Responsibilities
- Oversee the organization, cleanliness, and overall appearance of the Customer Experience Center.
- Maintain and reorder kitchen, office, janitorial, and printing supplies.
- Manage storage room organization and efficient use of space.
- Coordinate facility needs with the Property Manager and janitorial teams.
- Facilitate internal communications and schedule internal presentations.
- Receive and transfer incoming calls; relay urgent messages and assist in locating staff.
- Greet guests, offer refreshments, and direct visitors to meeting spaces.
- Prepare conference rooms (catering, snacks, printed materials) and manage parking/guest parking coordination.
- Process daily mail and use FedEx/UPS online systems to prepare and ship packages.
- Receive and occasionally process small furniture shipments for the Customer Experience Center.
- Provide high-level administrative support to leadership: calendar management, scheduling, travel coordination, and email triage.
- Prepare, edit, and distribute correspondence, agendas, presentations, and administrative documents.
- Maintain and update sales files and records in NetSuite and SharePoint.
- Assist with NetSuite CRM data entry and updating vendor contact/discount information.
- Deliver samples to clients or influencers and support client engagement activities by responding to inquiries and returning calls.
- Participate on the Culture Committee to help plan and execute internal events within budget.
Qualifications & Skills
- Excellent verbal and written communication skills.
- Strong customer service and receptionist experience.
- Outgoing, interpersonal demeanor and professional presence.
- Strong organizational skills and a reliable work ethic.
- Familiarity with NetSuite and SharePoint is a plus.
- Bachelor’s degree preferred but not required.
Compensation & Work Type
- Employment type: Full-time (hourly), entry-level.
- Estimated annual pay (source data): $54,963 per year (estimated).
- On-site role based in East Irvine, CA (92713). Candidates must be authorized to work in the U.S.
Additional Information
Confidential Client will follow all applicable federal, state, and local employment laws. Reasonable accommodations are available for qualified applicants with disabilities; please let Careertakes know if you need assistance during the hiring process.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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