About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

Role overview

Confidential Client is seeking entry-level Claims Representatives to join a Workers' Compensation Training Program based in Cedar, MO (Jefferson City area). This is a full-time, office-based opportunity that begins with a structured, paid training program and hands-on onboarding. The role is ideal for strong communicators who want a career in claims adjusting and workers' compensation administration.

---

What you’ll do

• Complete a comprehensive, concept-based 4-week training program followed by a guided onboarding period with an assigned mentor and manager.
• Adjust workers' compensation claims at entry level under close supervision.
• Process and respond to incoming mail, emails, and claim-related documents.
• Communicate professionally with injured workers, employers/insureds, medical providers, attorneys, and carrier representatives by phone, video, and email.
• Collect and review medical records, employer reports, witness statements, and other evidence to investigate claims.
• Verify employer/employee relationships, policy coverage, and identify subrogation or potential fraud indicators.
• Determine coverage, compensability, and appropriate benefits consistent with jurisdictional guidelines and client program requirements.
• Maintain accurate claim files, code claim activity, and prepare reports with findings and recommendations.
• Administer indemnity and medical benefits, maintain calendared action items, and ensure state compliance.
• Participate in virtual or in-person training sessions, claim reviews, and team meetings as required.

Next Class Date: 10/12/26

---

Who we’re looking for

• Entry-level candidates or those early in their claims career who are service-oriented and eager to learn.
• Strong communicators with empathy and good listening skills.
• Comfortable multitasking, following structured processes, and working collaboratively.
• Accountable, detail-oriented thinkers with good judgment and problem-solving skills.
• Ambitious, agile learners who seek career development and possible promotion into adjusting roles.

---

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Customer service experience (e.g., 1–2 years) or equivalent combination of education and experience preferred.
• Basic computer skills and the ability to manage electronic documentation and calendaring.
• Ability to work in an office environment and participate in training sessions.

---

Work environment & accommodations

• This is primarily an on-site role. When applicable and appropriate, reasonable accommodations will be considered.
• Mental: ability to analyze information, exercise good judgment, manage priorities, and meet deadlines.
• Physical: computer keyboarding and typical office activities.
• Auditory/Visual: sufficient hearing, vision, and verbal communication to interact with claimants and partners.

---

Compensation & benefits

As required by law, Confidential Client provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency. For the jurisdiction noted in this posting, the starting pay for this role is $25.65/hr. Actual pay may vary based on experience, location, and other factors.

• Competitive benefits package (medical, dental, vision).
• 401(k) with matching options.
• PTO, disability and life insurance, employee assistance, and flexible spending / HSA options.
• Career development and internal promotion opportunities.

---

Additional information

• This is a full-time position in the Accounting & Finance industry supporting workers' compensation claims.
• Confidential Client is committed to hiring employees who will thrive in a structured training program and grow into claims adjusting roles.
• If you’re excited about this role but don’t meet every qualification, you are encouraged to apply — diverse backgrounds and transferable skills are welcome.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.