About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

What You’ll Do

This is an entry-level, full-time Claims Representative (IAP) role in a workers’ compensation training program. You will complete a structured 4-week concept-based training class followed by onboarding, mentorship, and on-the-job development to become a claims professional. Day-to-day responsibilities include:

• Attend and complete the designated claims professional training program and onboarding.
• Handle initial claim intake and process incoming mail, emails and claim documents.
• Communicate with injured workers, employers/insureds, medical providers, attorneys and carrier representatives via phone, video and email.
• Investigate new and existing workers’ compensation claims: gather medical records, employer reports, witness statements; verify policy coverage; identify potential subrogation or fraud indicators.
• Determine coverage, compensability and benefits according to state rules and carrier programs.
• Document and code claim activity, prepare reports, and maintain calendared action items to ensure compliance with deadlines and state requirements.
• Participate in virtual or in-person training sessions, claim reviews and team meetings.

---

Who We’re Looking For

We seek enthusiastic, service-oriented candidates who want a career in claims. Ideal traits include:

• Strong verbal and written communication
• Empathy and customer-service focus
• Ability to multitask and prioritize
• Accountability and attention to detail
• Structured/analytical thinking and good judgment
• Willingness to learn quickly and work collaboratively in teams

---

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 0–2 years customer service or related experience preferred; combination of education and experience considered.
• Comfortable working with computers, phone systems, and record keeping.

---

Training, Compensation & Benefits

• Paid, instructor-led 4-week training program followed by structured onboarding and mentorship.
• Starting pay for hires in the jurisdiction noted (Pierre, SD) is $25.65 per hour.
• Comprehensive benefits package including medical, dental, vision, 401(k) with matching, PTO, disability and life insurance, employee assistance programs, and other voluntary benefits.
• Career development opportunities and internal promotion paths as you gain claims experience.

---

Work Environment & Reasonable Accommodations

Work is primarily office-based with scheduled virtual meeting participation as needed. Reasonable accommodations will be considered where applicable. Typical requirements:

• Mental: clear conceptual thinking, problem solving, analysis, ability to manage multiple priorities and meet deadlines.
• Physical: basic keyboarding and computer use.
• Auditory/Visual: sufficient hearing, vision and speech for client and provider communication.

---

Location & Schedule

• Location: Pierre, SD (on-site)
• Employment Type: Full-time
• Next class start (example): 10/12/26 — candidates will be contacted with program details if selected.

---

Key Search Keywords (for candidate use)

• workers' compensation claims
• claims adjuster trainee
• entry-level claims representative
• claims investigation
• customer service claims

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.