About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

Primary Purpose

Confidential Client is hiring an entry-level Claims Representative to join a workers’ compensation training program based in Topeka, KS. This is a structured, office-based role that begins with a comprehensive, paid training program (4 weeks of concept-based learning plus onboarding and mentor support) designed to prepare you for claims adjusting and career growth within the organization.

Next class date: 10/12/26

---

What You’ll Do / Essential Responsibilities

• Attend and complete the designated claims professional training program and onboarding.
• Adjust workers’ compensation claims under close supervision while you learn.
• Process and respond to incoming mail, email, and claim-related documents according to claim status.
• Communicate professionally with injured workers, employers/insureds, medical providers, attorneys and carrier representatives via phone, video, and email.
• Gather and analyze relevant claim information (medical records, employer reports, witness statements).
• Investigate employer/employee relationships, verify policy coverage, and identify potential subrogation or fraud indicators.
• Determine coverage, compensability, and appropriate benefits in accordance with jurisdictional rules and carrier program requirements.
• Document claims files, code activity accurately, and prepare reports with findings and recommendations.
• Administer indemnity and medical benefits, maintain calendared action items, and ensure state compliance.
• Participate in virtual and/or in‑person training sessions, claim reviews, and team meetings as required.

---

Who You Are / Preferred Attributes

We’re looking for enthusiastic, service-oriented candidates who are:

• Strong communicators
• Empathetic and professional with claimants and providers
• Comfortable multitasking and prioritizing
• Accountable and detail-oriented
• Structured thinkers with good judgment
• Ambitious and open to career development
• Fast learners who can adapt to changing requirements
• Collaborative team players

---

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 0–2 years customer service or related experience preferred; combinations of education and experience will be considered.
• Comfortable using standard office software and learning claims systems.
• Ability to meet attendance and training schedules.

---

Compensation & Benefits

As required by law, Confidential Client provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency. For the jurisdiction noted in this posting, the stated starting pay is $25.65/hr. Estimated annual compensation (market estimate) for this role is approximately $66,099/year — actual pay depends on factors such as experience and location.

Benefits include (where applicable):

• Medical, dental, and vision coverage
• 401(k) with matching
• Paid time off (PTO)
• Disability and life insurance
• Employee assistance program (EAP)
• Flexible spending or health savings account options
• Additional voluntary benefits

---

Work Environment & Reasonable Accommodations

• Office-based role with in-person training and ongoing onsite/on-team activities.
• Mental: clear conceptual thinking, strong judgment, problem-solving, ability to manage stress and multiple priorities.
• Physical: routine computer keyboarding.
• Auditory/Visual: ability to communicate effectively by phone and video, and to read and review documents.
• Reasonable accommodations will be considered where appropriate.

---

Additional Notes

• This is an entry-level trainee program with mentoring and opportunities for advancement into claims adjusting roles.
• If your background doesn’t match every qualification but you’re excited about the role, consider applying — Confidential Client values diverse backgrounds and transferable skills.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.