About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This is an entry-level claims role in a structured workers' compensation training program based in Signal Hill, CA (onsite). You will complete a multi-week, instructor-led training course, receive dedicated onboarding and mentoring, and then perform supervised claims work. Typical responsibilities include:

• Attend and complete the designated claims professional training program and onboarding.
• Adjust workers' compensation claims under close supervision during training and progressively with increased responsibility.
• Process and respond to incoming mail, emails, and claim documents according to claim status.
• Communicate clearly and empathetically with injured workers, employers, medical providers, attorneys, and carrier representatives via phone, video, and email.
• Investigate new and existing claims: gather medical records, employer reports, witness statements, verify employer/employee relationships, coverage, and identify subrogation or fraud indicators.
• Determine coverage, compensability, and appropriate benefits per jurisdictional guidelines and carrier program requirements.
• Document claims files accurately, code claim activity, and prepare reports with findings and recommendations.
• Administer claim benefits (medical and indemnity) and maintain calendared claim action items to ensure state compliance.
• Participate in virtual or in-person meetings, claim reviews, and training sessions.

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Qualifications

We welcome motivated, service-oriented candidates who are building a career in claims. Required and preferred qualifications:

• High school diploma or GED required.
• Bachelor’s degree preferred; 2 years of customer service experience preferred (or equivalent combination of education and experience).
• Strong written and verbal communication skills.
• Empathy and professionalism when interacting with claimants and stakeholders.
• Ability to multi-task, prioritize, and meet deadlines in a fast-paced environment.
• Attention to detail and structured thinking for investigative work and documentation.
• Comfort with learning new software and standard office computer tasks (keyboarding, email, telephony).
• Team-oriented mindset and willingness to participate in a mentor-led development program.

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Compensation & Benefits

For applicants hired in the jurisdiction noted in this posting (California), the advertised starting pay is $27.69 per hour. Actual compensation may vary depending on experience, skills, and location.

Benefits typically include (subject to hire location and client policies):

• Medical, dental, and vision plans
• 401(k) with employer match
• Paid time off and disability/life insurance
• Employee assistance programs and flexible spending / health savings accounts
• Additional voluntary benefits and career development opportunities

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Training Program & Role Details

• Position type: Full-time, onsite in Signal Hill, CA.
• Program start / next class: 10/12/26 (subject to change).
• Program overview: 4-week concept-based learning and professional training followed by dedicated onboarding and on-the-job training. You will be assigned a mentor and manager to guide development toward an independent claims adjusting role.
• Career path: This role is designed to be a foundation for growth into claims adjusting and related claims leadership roles.

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Work Environment & Physical Requirements

When applicable and appropriate, reasonable accommodations will be considered.

• Mental: Clear conceptual thinking; judgment; problem solving; ability to handle stress; prioritize workloads and meet deadlines.
• Physical: Standard office computer keyboarding and sedentary office tasks.
• Auditory/Visual: Hearing, vision, and speaking sufficient to communicate with claimants and stakeholders by phone and video.

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Recruiter Note (Careertakes)

Careertakes is recruiting for this role on behalf of a confidential client in the Accounting & Finance industry. Applicants may be considered for similar matched roles across our platform.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.