About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential client is hiring an entry-level Claims Representative (IAP) for a Workers' Compensation Training Program in Roseville, CA. This is an onsite, full-time training-to-role program designed to onboard new industry professionals through a structured, instructor-led curriculum followed by on-the-job mentoring. Ideal for strong communicators who want a career path in claims adjusting and workers' compensation.

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What You’ll Do

This role starts with a 4-week, concept-based training program and dedicated onboarding before full claims duties. While learning, you will:

• Attend and complete the designated claims professional training program and onboarding.
• Process and respond to incoming claim-related mail, emails and documents.
• Communicate with injured workers, employers/insureds, medical providers, attorneys and carrier representatives via phone, video and email.
• Gather and review medical records, employer reports and witness statements to investigate claims.
• Verify employer/employee relationships, policy coverage, potential subrogation and fraud indicators.
• Determine coverage, compensability and appropriate benefits according to jurisdictional and client guidelines.
• Document claims activity, code files correctly, and prepare clear reports with findings and recommendations.
• Administer claim benefits (medical and indemnity) and maintain calendared action items to ensure state compliance.
• Participate in virtual and/or in-person meetings, claim reviews and training sessions.
• Work under close supervision while progressing toward independent claim handling.

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Who We’re Looking For

We seek service-oriented, growth-minded candidates who are:

• Strong communicators and empathetic with excellent customer service skills
• Comfortable multi-tasking and handling multiple priorities
• Accountable, organized and structured in their thinking
• Quick, agile learners who collaborate well on teams
• Ambitious and interested in career advancement within claims adjusting

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Qualifications

• Education: High school diploma or GED required. Bachelor’s degree preferred.
• Experience: 0–2 years customer service experience preferred; combinations of education and experience considered.
• Skills: Clear judgment, problem solving, attention to detail, basic computer and keyboarding proficiency, and strong verbal/written communication.
• Ability to manage work-related stress and meet deadlines in a fast-paced environment.

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Compensation & Benefits

• Starting pay (for this jurisdiction): $27.69 per hour (as disclosed for roles hired in this posting’s jurisdiction).
• Confidential client offers a comprehensive benefits package that may include medical, dental, vision, 401(k) and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings accounts, and other voluntary benefits.
• Career development and promotion opportunities through increasing responsibilities and continued training.

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Workplace & Accommodations

• Location: Roseville, CA — onsite.
• Work environment: office-based; reasonable accommodations considered where appropriate.
• Physical/mental requirements: computer keyboarding, clear conceptual thinking, good hearing/vision for communication, ability to handle multiple priorities and exercise discretion.

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Notes & Legal

• This posting is managed by Careertakes; the hiring employer is the confidential client.
• Qualified applicants with arrest or conviction records will be considered in accordance with applicable local laws (including relevant fair chance ordinances).
• If your experience doesn't match every requirement, you are encouraged to apply — diverse backgrounds are welcome.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.