About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

• Complete a comprehensive 4-week concept-based workers' compensation training program and a structured onboarding experience.
• Adjust and assist with workers' compensation claims under close supervision.
• Process incoming claim correspondence (mail, email, electronic documents) and update claim status.
• Communicate professionally with injured workers, employers/insureds, medical providers, attorneys, and carrier representatives by phone, video, and email.
• Gather and review medical records, employer reports, witness statements, and other evidence to investigate claims.
• Verify policy coverage, investigate employer/employee relationships, and identify potential subrogation or fraud indicators.
• Determine coverage, compensability, and appropriate benefits per jurisdictional rules and carrier program requirements.
• Document claim files, properly code activity, and prepare clear reports with findings and recommendations.
• Administer claim benefits (medical and indemnity) and maintain calendared action items to meet state compliance deadlines.
• Participate in virtual or in-person meetings, claim reviews, and ongoing training sessions.

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Who You Are / Ideal Candidate

• Strong communicator with empathy and customer-service orientation.
• Able to manage multiple priorities and maintain attention to detail.
• Accountable, structured thinker with good judgment and problem-solving skills.
• Ambitious, eager to learn, and a collaborative team player.
• Comfortable working in an office setting and using standard business software/tools.

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Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 0–2 years customer service experience preferred; combination of education and experience will be considered.
• Ability to pass background checks and any role-specific screening required by the client.

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Training & Important Dates

• Role begins with a dedicated training program and assigned mentor/manager.
• Next class date: 10/12/26.

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Compensation & Benefits

• Starting pay for the jurisdiction noted (Jackson, MS): $25.65/hr.
• Estimated annual compensation (for reference only): $59,416 per year (estimated).
• Comprehensive benefits package may include medical, dental, vision, 401(k) with matching, PTO, disability and life insurance, employee assistance, and flexible spending/HSA options.
• Actual pay may vary based on experience, skills, and location-specific factors.

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Work Environment & Accommodations

• Office-based role with potential virtual meetings; reasonable accommodations will be considered as required by law.
• Mental: clear conceptual thinking, judgment, problem solving, and ability to handle workload and deadlines.
• Physical: routine computer keyboarding.
• Auditory/Visual: normal hearing, vision, and speech required for role functions.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.