Claims Representative
The Claims Representative at Confidential Client is an entry-level role responsible for investigating, evaluating, and settling insurance claims under close supervision. The position involves learning company policies, developing negotiation and claim resolution skills, and providing service to agents and insureds. This role offers a hybrid work arrangement after initial in-person training and includes ongoing professional development and licensing requirements.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This entry-level Claims Representative role supports claim handling across the life cycle — investigation, evaluation and resolution — while participating in a structured training program. You will work under close supervision to ensure timely, accurate claim outcomes and strong service to agents, insureds and other stakeholders.
- Investigate, evaluate, and settle entry-level insurance claims
- Learn policy language, endorsements and forms to build product knowledge
- Follow company claim handling procedures and compliance requirements
- Develop negotiation and settlement skills for routine claims
- Communicate with claimants, agents, legal counsel and third parties
- Use designated loss-adjustment software and estimating tools
- Pursue and maintain adjuster license(s) per state requirements and company timeline
What We’re Looking For
- Bachelor’s degree or equivalent experience in property/casualty claims handling
- Strong organizational skills and the ability to multi-task and prioritize
- Clear written and verbal communication; ability to prepare reports and correspondence
- Problem-solving skills and an aptitude for resolving complex issues
- Respect for confidentiality and data security practices
- Comfortable working with diverse groups of people
- Basic math competency, including geometry (area/volume) and financial calculations
- Valid driver’s license and driving record that meet company underwriting guidelines (if driving is required)
- Willingness to participate in ongoing training and professional development
Preferred Skills
- Experience with property & casualty claims or related insurance functions
- Familiarity with claims estimating tools or claims management systems
- Prior customer service experience in a regulated environment
- Interest in obtaining adjuster licensing where required
Benefits & Compensation
- Estimated base salary: $81,590 per year (estimated)
- Competitive benefits package: matched 401(k), fully-funded pension plan after vesting, bonus programs
- Generous paid time off: holidays, vacation, personal and sick leave
- Structured training program, mentoring and clear development pathways
- Hybrid work opportunity: merit-based work-from-home program after initial in-person training, as defined by leadership
Location & Schedule
- Location: Fort Myers, FL
- Employment type: Full-time
- Schedule: Initial in-person training; merit-based hybrid work-from-home flexibility after training (as defined by the leadership team)
Additional Details
- Employment with Confidential Client; Confidential Client will make final hiring decisions
- Ability to work in the U.S. without current or future sponsorship is required
- You may be required to obtain state adjuster license(s) depending on statutory requirements
- This posting follows all applicable U.S. federal and state hiring laws
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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