About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Legal.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This entry-level Claims Auto Adjuster role supports the Auto Claims operation by handling material damage, property damage, and liability claims in compliance with policy and regulatory requirements. Working under moderate supervision and within defined authority limits, you will investigate incidents, evaluate coverage and liability, and resolve or negotiate claims of lower complexity following established technical and customer-service best practices.

• Communicate clearly with insureds, claimants, witnesses, and internal teams to explain coverages, benefits, fault determinations, and the claims process.
• Conduct investigations to gather facts and statements from insureds, claimants, and witnesses; distinguish allegations from factual findings.
• Review damage estimates and supporting documentation; assess liability and damages for first- and third-party claims.
• Negotiate settlements within established authority and escalate complex matters as needed.
• Use claims technology/tools to document files, track activities, and maintain timeliness and accuracy.
• Coordinate with internal departments and external vendors as required.
• Respond promptly to customer inquiries; overtime or holiday coverage may be required occasionally.

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Qualifications

• Bachelor’s degree or equivalent combination of education and experience preferred.
• No prior claims experience required — entry-level candidates encouraged.
• Proficiency with Microsoft Office and general computer skills.
• Strong organization, planning, oral and written communication skills.
• Excellent interpersonal skills and customer-service orientation.
• Ability to follow well-defined procedures and work within assigned authority levels.
• Property & Casualty insurance license valid in the selling state may be required (see Licensing & Compliance).

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Compensation & Benefits

• Starting pay: $25.48 – $28.03 per hour.
• Eligibility for incentive program based on team and individual performance.
• Benefits package highlights:
  • Medical, dental, and vision coverage
  • 401(k) savings plan with company match and pension
  • Tuition assistance
  • Paid parental leave
  • Floating holidays and PTO for community volunteer programs
  • Wellness programs and employee discounts (travel, entertainment, services, and more)

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Licensing & Legal Requirements

• May be required to obtain an Adjuster license as applicable under state law (often within 60 days of hire). Candidates must comply with state licensing rules where they will perform work.
• The client participates in E-Verify and follows applicable fair-chance and background screening laws. Reasonable accommodations are available for applicants with disabilities.

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About the Confidential Client

Our client is a large, member-focused organization serving millions across multiple states. They prioritize diverse perspectives and career growth, and they seek service-driven professionals who deliver strong customer outcomes while learning core claims skills and building an insurance career.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.