About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Legal.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

What You’ll Do

Under close supervision, you will perform entry-level child support enforcement casework for Confidential Client’s Bureau for Child Support Enforcement (BCSE). This role combines classroom training and on-the-job coaching to build the skills needed to independently manage a caseload over time.

• Process child support cases through initial case development, location of non-custodial parents, and notice of obligations.
• Assist with enforcement activities and prepare case files for BCSE attorneys.
• Locate parents, assets and sources of income; calculate child support using the state formula.
• Research statutes, court opinions, rules and agency policies to support case decisions.
• Respond to routine customer service inquiries and resolve less complex issues.
• Compose routine correspondence and maintain strict confidentiality of case information.
• Participate in monthly evaluations and follow a structured training plan toward independent caseload management.

---

Minimum Qualifications

• Training: Bachelor’s degree from an accredited college or university.
  • OR: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training.
  • OR: Equivalent full-time or part-time paid experience in one or more of the following:
    • Legal settings involving legal research and preparation/assessment of case files under attorney supervision
    • Debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing
    • Economic Service Worker or Family Support Specialist
• Substitution rules: Any combination of education and experience may substitute at a rate of one year of experience for every thirty (30) semester hours of training.
• Special requirement: May be required to have a valid driver’s license and vehicle available for continuous use.

---

Other Details

• Employment type: Full-time
• Pay grade / salary range: PG: 11 — $34,247 to $58,936 per year (Market Rate: $52,545)
• Probationary period: Twelve (12) months
• NOTE: There is an approved agency substitution to allow clerical/customer service and corrections/community corrections experience to substitute for required training/experience. One (1) year of full-time (or equivalent part-time) professional experience as a Child Support Specialist Trainee may also substitute.

---

How We Hire & Legal Compliance

Careertakes posts this role on behalf of a Confidential Client. Job duties and qualifications are presented according to applicable laws. Applicants will be considered without regard to protected characteristics and in accordance with federal, state, and local hiring laws for the job’s location (Big Chimney, WV). If required by the Confidential Client, background checks, driving record checks, or other pre-employment screenings will be described later in the process.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.