About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Legal.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

---

Nature of Work

Under close supervision, you will perform entry-level child support enforcement work for the Bureau for Child Support Enforcement (BCSE). This role provides formal classroom training and on-the-job coaching to develop knowledge of child support laws, regulations, agency policy, case development, and enforcement procedures. You will begin by supporting case processing activities and, over time, move toward independent caseload management.

• Key responsibilities:
• Process casework with guidance: locate parents, assets, and sources of income.
• Prepare initial notices and documentation related to child support obligations and enforcement actions.
• Calculate child support using agency formulas and verify supporting documentation.
• Compile case materials and prepare files for BCSE attorneys.
• Conduct basic legal research (statutes, rules, court opinions) and gather public-record information.
• Respond to customer inquiries and resolve less-complex case issues.
• Compose routine correspondence and maintain strict confidentiality of case information.
• Participate in monthly evaluations and supervisory progress reviews.

---

Minimum Qualifications

• Education: Bachelor’s degree from an accredited college or university.
  • Substitution: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training.
• OR relevant full-time (or equivalent part-time) paid experience in one of the following:
  • A legal setting performing legal research, interpreting laws, preparing legal documents, and assisting with case files under attorney supervision.
  • Debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing.
  • Economic Service Worker or Family Support Specialist roles.
• Substitution formula: Any combination of education and experience may substitute at a rate of one (1) year of experience for every thirty (30) semester hours of training.
• Special requirement: May be required to hold a valid driver’s license and have continuous access to a vehicle.

---

Compensation & Employment Type

• Employment type: Full time.
• Salary range (provided by client): $34,247 — $58,936 per year.
• Market rate (informational): $52,545.
• Probationary period: 12 months.

---

Preferred Skills & Attributes

• Strong attention to detail and ability to manage confidential information.
• Good written and verbal communication skills for composing correspondence and interviewing customers.
• Basic research skills: ability to review statutes, court opinions, and public records.
• Comfortable with numerical calculations for applying support formulas.
• Customer-service orientation and ability to resolve routine case issues.
• Self-motivated, organized, and able to work under close supervision during training, progressing toward independent case management.

---

Additional Information

• This posting is for a Caseworker position located in Cabell County (Big Chimney area). All references to the hiring organization in this posting use “Confidential Client.”
• SPECIAL APPROVED AGENCY SUBSTITUTION: Clerical/customer service and corrections/community corrections experience may be allowed to substitute for required training or experience. One (1) year of full-time paid professional experience as a Child Support Specialist Trainee may substitute for required training/experience.
• This role may require travel within the county and a vehicle for continuous use if required by the client.

---

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.