2027 Community Branch Management Program - Central Pennsylvania, North Central
The Community Branch Management Program is a one-year accelerated leadership development role focused on training participants in consumer banking operations, customer service, and branch management. Trainees engage in comprehensive core and on-the-job training to develop skills in financial products, risk management, sales, and team coaching, preparing them for entry-level management positions within the branch network.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Customer Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This accelerated, 1‑year Community Branch Management Program (CBMP) combines structured classroom learning with on-the-job training to develop future branch leaders. As a trainee you will:
- Complete core classroom training covering banking fundamentals, product knowledge, sales, operations and compliance.
- Rotate through branch functions to build practical skills in teller operations, account openings, customer relationship management and basic lending awareness.
- Engage with customers to assess needs, resolve complex service issues and refer cross‑sell opportunities.
- Support branch sales and service goals through outbound calling, lead generation and relationship building with local small businesses.
- Learn risk and compliance processes including fraud prevention, Know Your Customer (KYC) and Customer Identification Program (CIP) requirements.
- Participate in mentorship, present findings from special projects and receive feedback from senior retail leadership.
- Coach and support teammates to help the branch meet customer experience and performance objectives.
- Complete other assigned duties required to meet branch operational standards.
Qualifications
We encourage candidates who meet the following to apply:
- Bachelor’s degree (BS/BA) — candidates pursuing MS/MBA may also be considered.
- Minimum cumulative GPA: 3.0.
- Customer-facing or retail experience, preferably in banking, financial services or a related service industry.
- Strong verbal and written communication skills; confident presentation abilities.
- Demonstrated leadership, teamwork and interpersonal skills.
- Analytical aptitude and comfort with standard office and banking systems.
- Commitment to high ethical standards and to following compliance procedures.
- Please note: work visa sponsorship is not offered for this role.
Compensation & Location
- Hourly pay range: $29.57 — $43.99 per hour. The specific rate offered will depend on the successful candidate’s experience, skills, and the local market.
- Location: Selinsgrove, PA (onsite in the local branch/market).
- This is a full‑time, 1‑year training program leading to entry-level branch leadership opportunities upon successful completion.
Why Apply via Careertakes
- Careertakes connects talent with confidential client opportunities across the Customer Services sector.
- If selected, you will be employed by the confidential client and may receive introductions to similar positions through the Careertakes platform.
- Reasonable accommodations are available upon request for candidates with disabilities.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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