About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Banking & Financial Services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

This role supports the Confidential Client’s Transaction Services and Public Sector Lockbox operations. You will help process and resolve complex cash and payment transactions, support process improvements, and contribute to daily operational controls.

• Assist with operational processes and continuous process improvements
• Ensure transactions are executed correctly and in compliance with internal controls
• Investigate, document and implement corrective actions for transaction issues
• Support transition, alignment, and stabilization of critical operations functions
• Cross-train across roles and provide backup coverage as needed
• Support control, risk management, and transaction services initiatives and projects
• Perform tasks within established procedures to minimize losses
• Assess and escalate risks appropriately, prioritizing compliance and reputation protection

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Key Responsibilities (Lockbox & Data Entry focus)

• Meet or exceed established quality and productivity standards for data entry and processing
• Serve as a subject matter resource for data entry workflows
• Monitor workflow, update capacity models and shift reports, and ensure timely completion of workstreams
• Allocate resources in systems such as TMS or Parascript when required
• Review error reports and provide actionable information to management
• Oversee new hire training activities and support ongoing staff development
• Operate in a high-security, highly regulated environment and adhere to all policies, client requirements and compliance guidelines

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Qualifications

• 0–2 years of relevant experience preferred
• Demonstrated cash and trade operations experience and knowledge
• Prior lockbox, payment processing, banking, audit or quality control experience preferred
• Strong data entry skills and excellent attention to detail
• Intermediate PC proficiency, including MS Office and lockbox/payment applications
• Effective verbal and written communication skills
• Self-motivated, goal-oriented, with strong time management skills
• Able to work a flexible schedule including weekends/holidays; dayshift with one weekend day included
• Must be able to speak, read and write English

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Required Eligibility & Screening

• Must be legally authorized to work in the U.S. — U.S. Citizenship or Permanent Residency required due to client/government contract requirements
• Ability to successfully complete an extensive background check (criminal, credit and drug screening; renewed periodically)
• Willingness to work additional hours and weekends as business needs require

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Education

• Bachelor’s degree or equivalent experience preferred

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Compensation & Benefits

• Primary location full-time salary range: $55,341.00 - $68,270.00 (annual)
• In addition to salary, eligible employees may receive discretionary and formulaic incentive/retention awards and competitive benefits including medical, dental, vision, 401(k), life/disability insurance, and paid time off. Offerings may vary by jurisdiction and job level.

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Skills & Keywords

• Cash management
• Trade processing
• Lockbox operations
• Payment processing
• Transaction services
• Data entry & quality control

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Business Overview

The Public Sector Lockbox business provides services to government clients to manage receivables and sensitive documents. The core function at this site is data entry, operating across multiple shifts 363 days per year. Successful candidates must be adaptable to changing deadlines, maintain high accuracy, and engage with teammates across shifts/sites.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.