About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client (Healthcare & Nursing) is hiring an entry-level Caseworker Trainee (37.5 FT) in Lancaster, PA for the Crisis Intervention Unit. This is a full-time position with a starting compensation of $42,841.50/year and a $5,000 sign-on bonus. Employees who successfully complete a six-month probation are promoted to the Caseworker classification. This role includes formal and on-the-job training in crisis intervention and case management within a 24/7 behavioral health program.

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What You’ll Do

• Participate in formal and informal agency training covering policies, procedures, and the Mental Health Procedures Act.
• Support individuals in crisis by providing short-term interventions and linking them to community resources.
• Shadow and accompany experienced staff on crisis outreaches to hospitals, police departments, and community locations.
• Assist with voluntary and involuntary mental health commitments as appropriate.
• Respond to incoming crisis calls and provide telephone or in-person crisis counseling.
• Learn to document crisis notes, complete referrals, and maintain case records in electronic systems.
• Attend staff meetings, case reviews, intake assessments, and utilization reviews.
• Provide transportation to appointments and outreach visits as needed.
• Work rotating shifts and participate in holiday/essential-staff coverage when scheduled.

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Minimum Qualifications

• Bachelor’s degree that includes, or is supplemented by, 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or a related social science; OR
• An equivalent combination of education and experience that includes 12 college credits in the fields listed above.

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Knowledge, Skills & Abilities

• Basic knowledge of social case management principles, techniques, and methods.
• Understanding of social, economic, and health issues that impact individuals and families.
• Ability to learn and apply relevant laws, regulations and agency policies (including the Mental Health Procedures Act).
• Strong interpersonal skills and the ability to work effectively with adults who may be physically challenged, emotionally distressed, or economically disadvantaged.
• Ability to plan, organize work, maintain accurate records, and manage a caseload under supervision.
• Clear oral and written communication skills and basic comfort with technology (computer, mobile devices).

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Required Clearances & Licenses

• Must pass pre-employment drug screening.
• Must obtain and maintain acceptable background clearances prior to start date, which may include:
  • Childline Child Abuse History Clearance
  • PA State Police Criminal Record Clearance
  • FBI fingerprint clearance
• All clearances must be current (not more than one year old at the time of employment).
• Valid driver’s license and acceptable driving history per Confidential Client policy.

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Physical Requirements & Work Environment

• Work in busy office and community settings; reasonable accommodations available for qualified individuals.
• Must be able to provide routine transportation to consumers’ homes and community locations.
• Role has potential exposure to Hepatitis B; training and voluntary vaccination are provided.
• Must be able to participate in rotating shifts and essential-staff coverage (including holidays and inclement weather).

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Compensation & Benefits

• Starting Compensation: $42,841.50 per year.
• $5,000 sign-on bonus (as noted).
• Comprehensive benefits offered by Confidential Client (medical, retirement, and other standard benefits; check client materials for details).
• On-the-job training and a clear progression to Caseworker after successful completion of probation.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.