About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Non-profit behavioral health and intellectual & developmental disability (IDD) services provider.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

• Deliver trauma-informed, person-centered case management and skills training for Veterans (18+) across Amarillo and the surrounding Texas Panhandle service area.
• Conduct outreach to identify Veterans at risk of suicide and provide baseline mental health screenings.
• Provide suicide-prevention education for Veterans, families, and community partners as part of the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant (SSG Fox SPGP).
• Respond to crisis situations, develop individualized crisis intervention plans, and coordinate safety planning and follow-up care.
• Build rapid rapport and trust to support Veterans’ goal-setting and decision-making.
• Assist Veterans with accessing VA, federal, state, and local benefits and community resources.
• Maintain accurate documentation and contribute to data collection efforts to ensure grant compliance and program reporting.
• Support and train providers and partners on best practices for care coordination, crisis intervention, de-escalation, and group programming.
• Participate in multidisciplinary team meetings and collaborative case staffing.
• Perform other essential duties required to meet program goals and ethical standards.

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Who You Are / Qualifications

• Bachelor’s degree from an accredited university in Psychology, Sociology, Social Work, Counseling, or another related Human Services field (required for QMHP credentialing).
• Current or prior U.S. armed forces enlistment (position preference).
• Valid Texas driver’s license and an insurable driving record.
• Minimum age: 18 years.
• Comfortable using a personal mobile device for two-factor authentication when required.
• Experience tiers:
  • Case Manager I — Entry Level; no prior experience required.
  • Case Manager II — Minimum 1 year behavioral health case management experience.
  • Case Manager III — Minimum 2 years behavioral health case management experience.
  • Graduate coursework in a related field may substitute for up to 1 year of experience.
• Strong communication, interpersonal, and conflict-resolution skills.
• Demonstrated ability to build rapport quickly with diverse populations.
• Knowledge of trauma‑informed and person‑centered care principles; crisis de-escalation experience preferred.

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Compensation & Benefits

• Salary range: $40,809.60 – $46,009.60 per year, tiered by experience (Case Manager I / II / III).
• Full-time position.
• Benefits include:
  • Eligibility for Public Service Loan Forgiveness (PSLF) due to 501(c)(3) status.
  • Low-cost urgent care ($10 copay) and Teladoc (100% free for household), plus Medical, Dental, & Vision options.
  • Retirement plans with automatic 1% 457 enrollment and up to 6% employer match in 403(b)/457 plans.
  • Paid time off accrual, standard holidays, and 3 floating holidays (Mental Health, Celebrate Diversity, Day to Remember).
  • Employer-paid life insurance (1.5x salary) and optional supplemental disability coverage.
  • Additional program-specific training and professional development opportunities.

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Preferred Qualifications

• Veterans and family members of Veterans are encouraged to apply and will be given preference where permitted by law.
• 1+ year experience in behavioral health case management, crisis intervention, or working directly with Veterans.
• Prior experience in mental health crisis de-escalation and community-based follow-up.
• Comfort with outreach, community education, and multi-agency coordination.

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About the Role’s Grant Context

• This role is funded through the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant (SSG Fox SPGP) — a one-year Veterans Administration grant with potential for extension. The program expands suicide-prevention beyond clinical settings to address mental health and social determinants of health (economic hardship, social connectedness, access to care).

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.