About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential client is hiring a Mobile Crisis Outreach Team (MCOT) Case Manager (QMHP-eligible) to provide trauma-informed crisis intervention, care coordination, and follow-up services across the Texas Panhandle. This is a full-time role with a defined salary range and tiered experience levels.

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Key Responsibilities

• Deliver person-centered, trauma-informed crisis intervention and follow-up services as part of a Mobile Crisis Outreach Team (MCOT).
• Provide same-day and next-day documentation; maintain 95%+ compliance for all individuals served.
• Coordinate care with hospitals, law enforcement (CIT officers, sheriffs, judges), social services, and community partners.
• Visit hospitals to meet clients, develop care plans, and support transitions back into the community.
• Participate in multidisciplinary team meetings and case staffing to develop individualized treatment approaches.
• Provide community education about crisis services and mental health resources.
• Serve on an after-hours on-call rotation; travel to rural areas of the service region may be required.
• Introduce clients to available agency and community supports and facilitate access to services.
• Maintain professional, ethical communications and adhere to the agency code of conduct.
• Complete other duties necessary to meet the goals of the MCOT program.

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Minimum Qualifications & Requirements

• Bachelor’s degree from an accredited institution in Psychology, Social Work, Nursing, Counseling, Sociology, Human Growth & Development, Special Education, Early Childhood Education, or a related human services field required for QMHP credentialing.
• Valid Texas driver’s license with an insurable driving record.
• Age 18 or older.
• Willingness to use personal mobile device for two-factor authentication (2FA) if required.
• Ability to pass background and credentialing checks as required by the agency and applicable laws.

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Experience Levels & Compensation

• Case Manager I — Entry level (no prior experience required): $40,809.60 / year
• Case Manager II — Minimum 1 year behavioral health case management experience: $43,305.60 / year
• Case Manager III — Minimum 2 years behavioral health case management experience: $46,009.60 / year
• Graduate-level coursework in a related field may substitute for up to 1 year of required experience.
• Compensation is subject to applicable federal, state, and local law and may be adjusted based on experience and credentials.

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Preferred Qualifications

• Bilingual English/Spanish strongly preferred.
• Previous experience with mental health crisis de-escalation and intervention.
• Strong understanding of person-centered and trauma-informed care principles.
• Demonstrated ability to build rapport quickly with diverse populations.
• Excellent written and verbal communication, interpersonal, and conflict resolution skills.

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Benefits & Perks

• Eligibility for Public Service Loan Forgiveness due to 501(c)(3) designation.
• Low-cost healthcare options (e.g., low urgent care co-pay), Teladoc access, plus medical, dental, and vision plans.
• Retirement plans with automatic enrollment and employer matching.
• Generous PTO accrual, standard holidays, and paid floating holidays.
• Employer-paid life insurance and optional supplemental disability coverage.
• Access to professional development and training in evidence-based crisis interventions.

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Work Location & Travel

• This position serves Amarillo and the surrounding counties in the Texas Panhandle. Local travel and on-call duties are part of the role. Reasonable accommodations will be considered for candidates with disabilities consistent with U.S. law.

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Compliance & Legal Notes

• Confidential client and Careertakes comply with all applicable federal, state, and local employment laws. Hiring decisions will be made without regard to protected characteristics.
• Applicants must be legally authorized to work in the United States; any required licenses or credentials must be valid at the time of hire.
• Any requested background checks, driving history checks, or credential verifications will follow applicable legal standards.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.