About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, behavioral health and intellectual & developmental disability services.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position Overview

Confidential Client is seeking an Outpatient Biopsychosocial Intervention (OBI) Case Manager (QIDP track) to provide trauma-informed case management, skills training, and recovery-focused treatment planning to adults (18+) across Amarillo and the Texas Panhandle service area. This is a full-time clinical support role that offers career development within a multi-disciplinary team.

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What You’ll Do

• Maintain ethical, trauma-informed, and professional communications with clients, families, and community partners.
• Travel across the service area (top 21 counties in the Texas Panhandle) to deliver in-person services and supports.
• Provide biopsychosocial assessments, develop person-centered treatment plans, and implement case management interventions per policy and Medicaid/HCS guidelines.
• Coordinate services across IDD and behavioral health (BH) teams using a cross-systems biopsychosocial approach.
• Deliver skills training to program participants, parents, and support systems.
• Make community referrals and connect individuals to consultations and specialized supports.
• Monitor client progress and document outcomes using required monitoring/review tools; meet documentation timelines and OBI Statement of Work requirements.
• Educate and train community mental health and substance use partners on best practices and available resources.
• Adhere to organizational business conduct and report concerns about ethical or business standard breaches.

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Qualifications & Credentials (Required)

• Bachelor’s degree from an accredited university in a social, behavioral, or human service field (examples: Psychology, Social Work, Counseling, Rehabilitation, Human Development, Nursing, Education, Criminal Justice) — qualifying for QIDP credentialing.
• Minimum 1 year experience working with individuals with intellectual and developmental disabilities (IDD). (See experience tiering below for level-based options.)
• Valid Texas driver’s license with an insurable driving record and willingness to travel across the service region.
• 18 years of age or older.
• Ability to use a personal mobile phone for two-factor authentication (2FA) may be required as part of agency security procedures.

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Experience Tiering & Compensation

• Case Manager I (Entry) — $40,809.60 / year: No prior experience required.
• Case Manager II — $43,305.60 / year: Minimum 1 year of case management experience or IDD service coordination.
• Case Manager III — $46,009.60 / year: Minimum 2 years of case management experience or IDD service coordination.
• Graduate-level coursework in a related field may substitute for up to one year of required experience.

Note: The posted salary range ($40,809.60–$46,009.60) is based on experience tiering and is provided by the client.

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Preferred Qualifications

• Bilingual in English and Spanish is a strong plus.
• Experience with Medicaid rules, HCS standards, and community-based IDD/BH service models.

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Benefits & Why Join

Confidential Client (a 501(c)(3) provider) offers a benefits package designed to support staff and families:

• Public Service Loan Forgiveness eligibility (501(c)(3) employer).
• Low-cost urgent care; Teladoc available; comprehensive medical, dental, and vision plans.
• Retirement plans with automatic 1% enrollment and employer matching (403(b)/457 options).
• Generous paid time off, standard holidays, plus 3 floating holidays.
• Employer-paid life insurance and optional disability/supplemental policies.
• Access to ongoing training and multidisciplinary clinical supervision.

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Work Location & Employment Type

• Location: Amarillo, TX (serving the wider Texas Panhandle — travel required).
• Employment type: Full-Time.
• Travel: Regular travel within the service area is an essential function of this role.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.