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Case Manager - Harlem

Confidential Client•Healthcare
Entry LevelFull-timeOn-Site$45,560
Manhattan, New York
A Day Ago

The Specialty Case Manager at Confidential Client supports patients at the CitiCares Community Health Center in Harlem by providing social assistance, conducting screenings, coordinating referrals, and advocating for patient needs. This entry-level role involves collaboration with team members to ensure patients receive comprehensive social services and resources to improve their well-being.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


Position overview

Confidential Client seeks a Specialty Case Manager (entry-level) to join their Social Services team onsite in Manhattan, NY. This role focuses on patient-centered case management, resource navigation, referral coordination, and advocacy for patients served at the community health center.


What You’ll Do

  • Provide direct case management support to assigned patient populations, including needs screening and ongoing follow-up.
  • Coordinate internal and external referrals to community resources, housing, public benefits, and specialty services.
  • Prepare and provide letters/documentation for patients (public assistance, housing, schools, IRS, etc.).
  • Advocate on behalf of patients to secure services and resources.
  • Collaborate with departmental coordinators, clinical staff, and community partners to ensure continuity of care.
  • Maintain accurate case notes and support general casework duties as assigned.

Minimum qualifications

  • Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
  • Entry-level role — no prior professional case management experience required beyond degree.
  • Strong interpersonal skills and a team-oriented approach.
  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Working knowledge of medical terminology and social work principles.
  • Commitment to delivering equitable, patient-centered service.

Work environment & schedule

  • Onsite role in Manhattan, NY.
  • Standard schedule: Monday–Friday, 8:00 AM–5:00 PM.
  • This is a full-time position.

Compensation & benefits

  • Base salary: $45,560 per year (based on 40 regular hours/week).
  • Benefits include:
    • Fully funded employee health insurance; partially funded family coverage (as described by the employer).
    • Dental, vision, and prescription coverage.
    • 401(k) retirement plan (including employer contribution).
    • Paid time off package (vacation, personal, sick, paid holidays).
    • Flexible spending accounts (healthcare, dependent care, commuter).
    • Employee assistance programs, discounts, and wellness perks.
    • Eligibility to apply for Public Service Loan Forgiveness (PSLF).
    • $50,000 term life insurance.

About the Confidential Client

Confidential Client is a mission-driven healthcare organization focused on improving community health through accessible, high-quality primary and specialty care. The organization emphasizes patient-centered, holistic services and continuous improvement in care delivery.


Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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