About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Non-profit.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position Overview

Confidential Client (via Careertakes) is seeking an entry-level Case Manager to provide administrative and case management support in a mission-driven, non-profit environment. This is a hybrid role (fully in-office for the first 90 days) on a 6+ month contract with potential for conversion. The role is ideal for an organized, detail-oriented person who enjoys helping others and wants to grow a career in case management.

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What You’ll Do

• Support members, families, and service providers through professional communication (phone, email, virtual meetings, occasional in-person).
• Assist with coordinating care plans, referrals, follow-up appointments, and service updates.
• Maintain accurate case records and documentation in electronic case management systems.
• Perform data entry, record updates, and administrative tasks while ensuring compliance with regulatory and organizational standards.
• Track assigned activities, assist with reporting, and support quality assurance initiatives.
• Collaborate with team members to ensure continuity of services and timely completion of case activities.
• Participate in onboarding, training, team meetings, and ongoing professional development.
• Monitor assigned tasks, escalate concerns appropriately, and contribute to a positive member experience.
• Use case management software and Microsoft 365 to maintain documentation and workflow efficiency.
• Perform additional duties as needed to support team success.

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Qualifications

• Bachelor’s degree OR Five (5) years of customer service experience.
• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and strong attention to detail.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Comfortable using Microsoft 365 and electronic documentation systems.
• Able to work both independently and collaboratively in a hybrid work environment.
• Eagerness to learn and develop within case management.

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Additional Details & Benefits

• Pay: $20–$22 per hour.
• Benefits: Eligible for medical, dental, vision, and 401(k).
• Employment type: 6+ month contract with potential for hire.
• Schedule: Full-time, 40 hours/week, Monday–Friday. Hybrid schedule with first 90 days fully in-office.
• Location: Colorado Springs, CO (hybrid).
• Confidential Client is committed to reasonable accommodation for applicants with disabilities—please notify the recruiter if you require assistance.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.