Case Manager - Confidential Client
The Specialty Case Manager at Confidential Client provides essential case management and social assistance to patients, including advocacy, referrals, and support services. This entry-level role involves close collaboration with healthcare teams to ensure patients receive comprehensive, patient-centered care within an onsite setting in Bronx, NY.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
The Confidential Client is hiring a Specialty Case Manager to support patients served by the Boricua Community Health Center. This is an entry-level case management role focused on social support, resource navigation, and advocacy.
- Provide case management assistance to assigned patients and populations
- Conduct general social needs screenings to identify required services
- Make internal and external referrals to community resources, housing, public assistance, educational supports, and healthcare services
- Prepare letters and documentation for patients (public assistance, housing, IRS, school, etc.)
- Advocate on behalf of patients to secure specialized or urgent services
- Collaborate closely with departmental coordinators and care teams to ensure coordinated follow-up
- Perform general casework duties and support additional program needs as assigned
Qualifications
- Bachelor’s degree in Social Work, Psychology, Human Services, or a related field
- Entry-level role — no prior case management experience required beyond the Bachelor’s degree
- Strong team-player mindset and commitment to patient-centered service
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Familiarity with basic medical terminology and social work principles
- Excellent communication, organization, and advocacy skills
Location & Schedule
- Onsite — Bronx, NY (work at the Boricua Community Health Center)
- Monday–Friday, 8:00 AM – 5:00 PM
Compensation & Benefits
- Base salary: $45,560 per year (based on 40 regular hours/week)
- Fully funded health insurance for employee; 73.5% coverage for family plans
- Dental, vision, and prescription coverage
- 401(k) retirement savings with a 3% annual employer contribution
- Paid vacation, personal time, sick time, and paid holidays (including your birthday)
- Flexible Spending Accounts (health care, dependent care, commuter)
- Employee assistance programs, fitness discounts, entertainment discounts
- Eligibility to apply for Public Service Loan Forgiveness (PSLF)
- $50,000 term life insurance
Confidential Client is committed to providing patient-centered, quality care and supporting staff development and well-being.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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