Case Management Specialist
The Case Management Specialist assesses eligibility for in-home services to support individuals at risk of leaving their homes, providing vital information and referrals about aging and community resources. This role requires strong skills in social work principles, client communication, and case documentation to promote independence and inclusion for older adults and individuals with disabilities within Confidential Client.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, State Government — Department of Human Services (Long Term Services & Supports).
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role Overview
Confidential Client is seeking a Case Management Specialist to assess eligibility and arrange in-home supports for older adults and individuals with disabilities. This public-sector, full-time role focuses on person-centered planning, referral, and coordinating services that help people remain safely in their homes.
What You’ll Do
- Conduct assessments to determine eligibility for in‑home services and supports.
- Create and maintain accurate case records, documentation, and reports.
- Provide information and referral services to clients, families, and community partners about aging and community resources.
- Use computerized data systems to gather and analyze client information.
- Apply federal/state laws, regulations, and agency policies when making eligibility and service decisions.
- Communicate clearly and respectfully with clients, families, service providers, and other professionals.
- Work collaboratively with multidisciplinary teams and community organizations to coordinate services.
Qualifications
- Any combination of education and experience that provides the required knowledge, skills, and abilities.
- Preferred: Bachelor’s degree in social work, psychology, health, or a related field when applicable to the entry-level responsibilities.
- Experience with client interviews, needs assessment, and case documentation preferred.
- Ability to interpret and apply regulations, and to reason logically and draw valid conclusions.
- Strong written and verbal communication skills.
- Proficiency or willingness to learn computerized data systems used for case management.
Skills & Abilities
- Knowledge of basic social work theories, assessment, intervention, and treatment approaches.
- Understanding of client rights, confidentiality, and professional ethics.
- Ability to assess cultural, economic, physical, social, and psychological factors affecting clients and families.
- Strong organizational skills and attention to documentation accuracy.
- Ability to establish and maintain effective working relationships with clients, families, social service personnel, public officials, and private citizens.
Compensation & Benefits
- Hourly pay: $25.02 per hour (depending on qualifications).
- Full-time, 40 hours per week.
- Paid time off: 15 days (120 hours) vacation; 14 days (112 hours) sick leave; 11 paid holidays.
- Employee health insurance option with $0 premium for employee-only coverage.
- Flexible benefits (dental, vision, life, critical illness).
- Paid parental & family medical leave.
- 6% fully matched retirement plan.
- Reduced in-state tuition options, employee wellness program, and continued education/training opportunities.
Additional Details & Requirements
- This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.
- Successful applicants will undergo a background investigation; an arrest/conviction record will not necessarily bar employment.
- The Confidential Client uses E‑Verify; employees must verify identity and eligibility to work in the United States. The Confidential Client does not sponsor work visas for new hires.
- NCRC holders are encouraged to submit their certificate with the application (not required).
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range