About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare — Behavioral Health (Perinatal Mental Health Services).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

The Care Coordinator will support a perinatal behavioral health program (PROMISE) by improving access to care, coordinating referrals and appointments, and maintaining accurate program and clinical data. Responsibilities include:

• Serve as a primary point of contact for PROMISE patients — handle referrals, scheduling, forms, resources, and access to services.
• Manage referrals end-to-end: receipt, scheduling, outreach, follow-up with patients and referring providers.
• Provide community resource information and help patients navigate PROMISE and other behavioral health services.
• Schedule and reschedule appointments in Epic and conduct outreach regarding missed visits or incomplete paperwork.
• Document referral and care-coordination encounters in Epic, REDCap, Excel, and other approved systems in accordance with program and institutional requirements.
• Maintain patient confidentiality and promptly route clinical questions, safety concerns, medication questions, and treatment requests to licensed clinicians.
• Maintain relationships with referral sources and support outreach to referring practices and community partners.
• Track key patient and program metrics (e.g., census, six‑month postpartum status, patients needing clinician review) and collect/compile clinical and program data for grant reporting, productivity, evaluation, and quality improvement.
• Support daily program operations, process improvement, and administrative tasks for PROMISE program activities and team functions.

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Who You Are / Key Skills

• Comfortable with care coordination, referral management, patient navigation, and follow-up.
• Able to engage professionally and compassionately with pregnant and postpartum patients experiencing mental health concerns.
• Strong time-management, organization, and attention-to-detail skills.
• Able to recognize concerns that require clinical review and escalate promptly to licensed clinicians.
• Effective communicator with patients, providers, office staff, and behavioral health clinicians.
• Proficient with Microsoft Office; able to learn additional software and data-tracking systems.
• Experience with electronic health records (Epic preferred) and data management tools (REDCap preferred).
• Commitment to equitable, inclusive, and patient-centered care.

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Minimum & Preferred Qualifications

Minimum Qualifications

• Bachelor’s degree in Psychology, Counseling, Social Work, Public Health, or a related field from an accredited institution.
• At least 1 year experience in healthcare systems with patient navigation, scheduling, or similar roles.
• Authorized to work in the U.S. without sponsorship (sponsorship not available for this role).

Preferred Qualifications

• Spanish language proficiency.
• Experience with REDCap or other data management programs.
• Experience or training in perinatal and infant mental health.
• Experience with crisis management or triage.
• Experience with program development, evaluation, process improvement, and Excel/data entry.
• Experience with Epic scheduling functions.

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Location & Schedule

• Work location: Onsite (Centennial, CO).
• Employment type: Full‑time.

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Compensation & Benefits

To comply with state pay-transparency requirements, the hiring ranges for this role are provided below:

• Entry level hiring range: $60,257 — $70,500 per year
• Intermediate level hiring range: $65,574 — $76,721 per year

Total compensation includes the pay above plus benefits such as medical and dental plan options, disability/life/vision insurance, employer retirement contribution, generous paid time off, tuition benefits, and public transit discounts.

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Conditions of Employment & Other Requirements

• Applicants must be legally authorized to work in the United States without requiring sponsorship. This role does not provide visa sponsorship.
• The role requires adherence to HIPAA and patient confidentiality requirements.
• Employment may be contingent on background checks and compliance with applicable medical surveillance or vaccination policies where required by affiliated clinical partners.

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About the Program

This position supports a perinatal behavioral health program (PROMISE) that collaborates closely with obstetric and mental health providers to identify needs, connect patients with services and resources, coordinate referrals and follow-up, and support continuity of care through the perinatal period. The program serves a diverse, high‑needs patient population.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.