Capacity Procurement Representative - ICS
The Capacity Procurement Representative is responsible for negotiating carrier rates to meet load and margin goals while managing freight movement and ensuring timely delivery. This role involves leveraging the Carrier360 platform to optimize freight efficiency, maintaining strong carrier and internal stakeholder relationships, and proactively addressing service issues to support best-in-class supply chain operations.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Logistics & Warehouse.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring a Capacity Procurement Representative to source and secure carrier capacity, negotiate purchase rates, and ensure on-time freight movement using the client’s carrier management platform. This is a hands-on, customer-focused role that supports daily operational needs and drives margin performance.
- Negotiate carrier rates to meet load requirements while protecting margin goals
- Tender loads and maintain accurate shipment and carrier records in the carrier management platform
- Act as primary liaison between internal stakeholders (sales, operations, customer service) and carriers
- Monitor freight in transit by obtaining timely updates and proactively resolving exceptions
- Verify carrier authenticity and tracking prior to scheduled pickups
- Communicate service failures and partner with internal support teams to reduce cost and operational inefficiencies
- Build and maintain a reliable carrier base to ensure freight coverage and increase automation and efficiency
- Stay current on market trends and use data to inform negotiation tactics
- Provide urgent transportation updates to customers to meet service expectations
Who You Are (Qualifications)
Minimum qualifications (equivalent combinations of education/experience considered):
- High school diploma or GED AND up to 1 year of experience in transportation/logistics, business administration, account management, or equivalent military experience
- Ability to work across multiple shifts including nights and/or weekends if needed
- Strong professional verbal and written communication skills
- Proven ability to build and maintain productive working relationships
- Strong attention to detail and accuracy when processing information
- Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Ability to manage multiple competing priorities and perform under pressure
- Experience holding others accountable and having difficult conversations
Preferred qualifications:
- Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field
- Up to 1 year of relevant experience in transportation/logistics, account management, or a related function
This position is not eligible for employment-based sponsorship.
Compensation & Benefits
Compensation factors: starting pay may vary by skills, education, experience, geography, and other qualifications. An estimated annual figure was provided in the original posting.
Potential additional compensation: annual bonus and incentives may be available based on profitability or volume metrics, per Confidential Client’s incentive plans.
Benefits for eligible full-time employees typically include:
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Life insurance, short- and long-term disability
- Paid time off (vacation and sick) and paid holidays
- Paid parental leave and maternity leave (as applicable)
Working Environment & Additional Info
- Employment type: Full-time
- Industry: Logistics & Warehouse
- Location: Troy, MI (onsite / local operations) — applicants should be able to work the required shifts and be available for periods of high volume or off-hours coverage as needed
- Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions
Confidential Client values high-energy, forward-thinking team members at all levels and supports career growth across operations and corporate roles.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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