Capacity Coordinator I
The Capacity Coordinator I role at Confidential Client is an entry-level position focused on developing skills in customer experience and capacity procurement within the supply chain. The coordinator manages customer and load interactions, negotiates rates with carriers, and ensures efficient freight movement while fostering positive relationships and supporting operational goals. This role offers hands-on experience with transportation systems and cross-functional collaboration to prepare for advanced roles in logistics and supply chain management.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Logistics & Warehouse.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role overview
Confidential Client is hiring an entry-level Capacity Coordinator I in Lowell, AR. This full-time, early-career role provides hands-on development across Customer Experience and Capacity Procurement functions. The position is designed to build skills in load lifecycle management, customer and carrier communications, rate negotiation, and the systems that support freight movement — with clear training and career-path opportunities in logistics and capacity operations.
What you’ll do
- Perform core Customer Experience and Capacity Procurement tasks to learn end-to-end customer and load management
- Serve as a primary contact for customers about load status, capacity availability, and service resolutions
- Enter and track customer orders in the order management system and schedule pick-ups/deliveries to optimize transit time
- Negotiate spot rates for variable loads and identify opportunities to convert business to published/contracted rates
- Tender loads to carriers, verify carrier authentication and tracking, and maintain accurate shipment, rate, and customer records
- Liaise with internal teams (Operations, Carrier Payable, Accounts Receivable, Pricing, Sales) and external partners (carriers, shippers)
- Complete a company-administered development curriculum to build transportation product knowledge and role-specific skills
- Meet regularly with leadership to review progress, suggest process improvements, and contribute ideas that improve operational effectiveness
Qualifications
Minimum
- Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with up to 1 year of professional experience and/or military equivalent
- Strong written and verbal communication skills
- Basic computer proficiency (Microsoft Office — Excel, Outlook, PowerPoint)
Preferred
- Demonstrated persistence and ownership of development goals
- Ability to analyze situations and make informed decisions under shifting priorities
- Experience in customer service, account management, or logistics functions
- Comfortable having difficult conversations and holding others accountable
- Composure under pressure and a proactive work ethic
Note: This position is not eligible for employment-based sponsorship.
Compensation & benefits
- Estimated pay: $59,721 per year (estimated)
- May be eligible for annual bonus/incentives depending on profitability or volume
- Benefits for full-time employees may include medical, dental, vision, 401(k), life insurance, short- and long-term disability, paid time off (vacation/sick), parental leave, and paid holidays — subject to eligibility and plan terms
Why this role is a good fit
- Structured development program tailored for early-career logistics and capacity professionals
- Exposure to both customer-facing and procurement sides of capacity management
- Clear pathway to advance into specialized roles in capacity procurement, pricing, or account management
- Work in a fast-paced logistics environment where problem-solving and customer focus drive success
About the client
This opportunity is being recruited on behalf of a confidential client in the Logistics & Warehouse industry. Careertakes is the recruiting partner managing this listing; the hiring employer will be the confidential client noted above.
Additional information & legal
- Reasonable accommodations are available for applicants with disabilities. If you need an accommodation, please indicate that in your application.
- Confidential Client is an equal opportunity employer and will consider applicants without regard to characteristics protected by law.
- This posting complies with applicable U.S. hiring laws for the location listed (Lowell, AR).
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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