About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is hiring an entry-level Campus Technician to provide high-quality deskside and remote IT support for employees, subsidiaries, partners, and contractors. This is a full-time, in-office role based in Houston, TX (Energy Corridor). Travel to the The Woodlands, TX office may be required as needed.

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What You’ll Do

Provide timely, professional technical support and escalate issues when necessary to maintain business continuity and service delivery standards.

• Provide deskside and remote technical support to employees, subsidiaries, partners, and contractors.
• Troubleshoot enterprise and desktop applications and provide technical guidance.
• Respond to assigned support tickets promptly and document all actions per department policies.
• Research and resolve escalated technical issues; escalate incidents that may impact production or service delivery.
• Deliver high-quality customer service and build professional relationships with customers and team members.
• Prepare and support conference rooms and AV systems for meetings.
• Prioritize, organize, and complete work to meet goals and deadlines.
• Perform other duties as assigned.

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Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills; able to communicate clearly and professionally.
• Solid experience with Windows operating systems and Microsoft Office Suite.
• Strong attention to detail and organizational skills.
• Results-oriented and able to work through challenges independently.
• Ability to recognize and escalate issues, risks, or concerns in a timely manner.
• Active listening skills to gather requirements and assess situations.
• Ability to lift and move objects weighing 40+ lbs. and walk for extended periods.
• Must possess and maintain a valid driver’s license.
• Regular, reliable attendance and ability to meet deadlines.

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Preferred Qualifications

• Ability to diagnose complex technical issues using log files, Event Viewer, and other diagnostic tools.
• Experience with PowerShell or another scripting language (basic scripting knowledge helpful).
• Experience with ServiceNow or other ITSM platforms.
• Bachelor’s degree is a plus but not required.

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Compensation & Benefits

• Estimated pay: $45,900 per year (estimated).
• Confidential Client offers a comprehensive benefits package for full-time employees, including medical, dental, and vision; retirement plans with matching; life and disability insurance; wellness and employee assistance programs; and paid time off.

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Additional Details

• Employment type: Full-time, in-office (Houston, TX — Energy Corridor). Travel to The Woodlands, TX as needed.
• This role requires standing, walking, and occasional lifting (40+ lbs.). Overtime and weekend work may be required occasionally.
• Confidential Client is an equal opportunity employer and complies with applicable local, state, and federal employment laws.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.