Business Operations Analyst – Chicago, IL
The Business Operations Analyst supports public-sector client projects by performing data analysis, quality assurance, reporting, and project administration within a hybrid work environment. This role requires strong analytical and communication skills to ensure accurate deliverables, collaborate with clients and internal teams, and contribute to Medicaid claiming program success.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role overview
Confidential Client is a growing consulting organization specializing in public-sector programs with a focus on Medicaid claiming and related IT solutions. The Business Operations Analyst will support client engagements through data analysis, reporting, quality assurance, client communications, and project administration. This is a hybrid role based in Chicago, IL.
What You’ll Do
- Analyze, organize, and validate client data using Excel and other analytical tools.
- Prepare reports, presentations, documentation, and other client deliverables.
- Perform quality assurance reviews to ensure accuracy and compliance with program requirements.
- Assist with administration and execution of project tasks and monitor deadlines and deliverables.
- Participate in client meetings and communicate professionally with clients and internal teams.
- Identify issues, investigate discrepancies, and help develop practical solutions.
- Support process improvement efforts, system testing, and special projects.
- Develop knowledge of Medicaid claiming programs and applicable requirements.
- Lead and conduct ongoing training for key stakeholders.
Qualifications
- Bachelor’s degree in business, economics, liberal arts, or a related field. Recent graduates with strong internship experience are welcome.
- Strong analytical and problem-solving skills, with the ability to examine, organize, and interpret data.
- Strong written and verbal communication skills.
- Detail-oriented and able to manage responsibilities independently to meet deadlines.
- Comfortable working as part of a collaborative project team.
- Professional client-facing communication skills.
- Ability to prioritize multiple tasks and deliver all client commitments.
- Willingness to travel up to 30% annually.
Preferred Skills & Experience
- Proficiency with Microsoft Excel, PowerPoint, and Word.
- Experience with advanced Excel functionality such as Power Query or macros.
- Prior client-facing or professional business experience.
- Experience with system testing, data validation, or quality assurance.
Work arrangement & other details
- Employment types: Contract or Full-time (as needed by the project).
- Work model: Hybrid (subject to change based on business needs).
- Location requirement: Candidates must be located in the Chicago, IL area.
- Travel: Up to 30% annually.
- Recent college graduates and professionals returning to the workforce are encouraged to apply.
- Estimated compensation (provided by source): $51,956 per year (estimated).
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range