Business Analyst I/II
The Business Analyst I/II role at Confidential Client involves providing business and analytical support for enterprise software applications, including setup, user administration, training, troubleshooting, and reporting. The position collaborates closely with GIS analysts and other departments to optimize software use, lead implementations, and support business process improvements, requiring strong technical and communication skills in an on-site municipal environment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client (via Careertakes) is hiring a Business Analyst I/II to support enterprise software applications and GIS-connected systems. This is a full-time, on-site role located in Escondido, CA. The position provides application administration, end-user support and training, report/query development, vendor coordination, and assistance during software implementations and upgrades.
- Location: Escondido, CA (on-site — remote work is not available)
- Employment type: Full-time
- Industry: IT
- Hiring organization: Confidential Client (via Careertakes)
- Pay (published): Annual range $77,047 – $125,800 (role/level dependent). Published monthly ranges:
- Business Analyst I: $6,421 – $8,604 per month
- Business Analyst II: $7,823 – $10,483 per month
Key Responsibilities
The duties below represent the typical work performed at this level. You may not perform all of these tasks and additional responsibilities may be assigned.
- Perform administrative and configuration tasks within enterprise software applications (user setup, permissions, configuration).
- Provide business-level support and troubleshoot user issues; escalate technical issues to Systems Analysts or vendors as needed.
- Develop, run and maintain SQL queries and reports using enterprise reporting tools.
- Create and maintain end-user documentation and training materials; deliver training sessions and create instructional videos.
- Lead and coordinate testing during software installations, upgrades, migrations, and patch cycles.
- Work with GIS staff to support GIS-connected applications and processes for updating GIS data.
- Assist in evaluating new enterprise applications, requirements gathering, and integration planning.
- Operate and support a variety of hardware and software (workstations, servers, mobile devices, virtual environments).
- Provide vacation/temporary coverage and other related duties as required.
Minimum Qualifications
Education & experience requirements (Business Analyst I/II):
- Education: Equivalent to a Bachelor's degree in computer science, information systems, business, or a related field — or equivalent experience.
- Business Analyst I:
- At least 2 years of progressively responsible business analysis or application support experience. Additional qualifying experience may substitute for education on a year-for-year basis.
- Business Analyst II:
- At least 3 years of progressively responsible business analysis or application support experience — or 1 year of experience as Business Analyst I with the Confidential Client. Additional qualifying experience may substitute for education on a year-for-year basis.
- License/Certificate: Possession of, or ability to obtain, a valid driver’s license as required.
Preferred Skills & Knowledge
- Strong working knowledge of relational databases and SQL.
- Experience with enterprise reporting tools and developing queries/reports of moderate complexity.
- Familiarity with application configuration, testing, and troubleshooting best practices.
- Understanding of project management principles and system testing methodologies.
- Experience working with GIS-connected applications is highly desirable.
- Strong verbal and written communication skills; experience creating documentation and training materials.
- Customer-service oriented with the ability to work with cross-functional teams and non-technical users.
Working Conditions & Additional Information
- This position requires on-site work in Escondido, CA. Remote work is not available for this role.
- Background checks, fingerprinting (Livescan), and medical examinations may be required following a conditional offer. Safety-sensitive positions may require pre-employment drug screening; DOT-regulated roles will follow DOT requirements.
- The Confidential Client participates in E-Verify® and requires proof of eligibility to work in the United States.
- Veterans’ preference and reasonable accommodation procedures will be applied where applicable.
- This posting may close at any time after the first review date listed in the original job announcement.
Why Apply
- Work on meaningful municipal/IT projects that integrate enterprise systems and GIS.
- Hands-on exposure to enterprise application life cycle: configuration, testing, reporting, and user enablement.
- Clear career progression between Business Analyst I and II levels within the organization.
- Competitive salary ranges and comprehensive hiring procedures that ensure fairness.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range