About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Insurance (Property & Casualty).

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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What You’ll Do

Confidential Client is hiring a Branch Claims Representative to join their claims team. This entry-level role handles insurance claims under close supervision through the full life-cycle of a claim — investigation, evaluation, negotiation, and resolution — while delivering timely service to agents, insureds, and other stakeholders. This role emphasizes structured training, professional development, and the opportunity to grow into specialized adjuster roles.

• Investigate, evaluate, and settle entry-level property/casualty claims
• Learn company claim handling procedures, policy language, endorsements, and forms
• Build negotiation and settlement skills for routine claims
• Communicate professionally with claimants, agents, legal counsel, and third parties
• Develop estimating skills and use designated loss‑adjustment software
• Pursue and maintain adjuster license(s) if required by state statute or company timeline

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Responsibilities

• Handle assigned claims from intake to closure under supervision
• Document claim activity, compose correspondence, and write clear, concise reports
• Use company systems and tools to estimate loss and calculate reserves
• Escalate complex matters to senior adjusters or managers appropriately
• Maintain confidentiality and protect sensitive claimant and policyholder data
• Participate in ongoing training and complete the company’s claims training program

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Desired Skills & Experience

• Bachelor’s degree or equivalent experience in property/casualty claims handling
• Strong written and verbal communication skills
• Ability to organize data, prioritize tasks, and make independent decisions within guidelines
• Comfort with basic geometry (area/volume), arithmetic accuracy, and reviewing financial documents
• Proven ability to interact effectively with diverse individuals and stakeholders
• Valid driver’s license and driving record consistent with company underwriting requirements (when driving is required)
• Willingness to study for and obtain adjuster license(s), as required

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Compensation & Benefits

• Estimated pay: $88,475 per year (estimated)
• Competitive base salary plus bonus programs
• Matched 401(k) and fully funded pension plan (once vested)
• Generous paid time off (holidays, vacation, personal, sick leave)
• Structured training program, employee mentoring, and career development
• Hybrid work model potential — merit-based work-from-home after initial in-person training (as defined by leadership)

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Location & Work Model

Location: West Indianapolis, IN. This role starts with in-person training; after successful completion and per business needs, a merit-based hybrid/work-from-home schedule may be available as defined by leadership.

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Legal & Hiring Notes

• Applicants must be authorized to work in the U.S. without current or future sponsorship.
• If required by statute, candidates must obtain and maintain any necessary adjuster license(s) within the timeline set by the company or by applicable law.
• This posting follows US employment laws applicable in Indiana. Reasonable accommodations are available for applicants with disabilities during the application process.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.