Biomedical Engineer QC Technician
The Quality Control Technician role involves investigating and resolving customer complaints related to blood glucose monitoring products by performing physical, chemical, and functional testing. This entry-level position requires adherence to ISO and FDA quality standards, meticulous documentation, and effective teamwork within a controlled manufacturing environment. The technician supports timely complaint resolution through detailed investigation and use of laboratory troubleshooting equipment.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Scientific & QA.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role Overview
This is an entry-level Quality Control / Biomedical Technician role supporting complaint investigations for blood glucose meters, strips, and sensors. The Confidential Client seeks a detail-oriented technician to unpack and process returned products, run routine physical/functional tests, document results in the complaint handling system, and support timely complaint closures. This is an on-site, contract-to-hire position based in North Richmond, CA.
Key Responsibilities
- Unpack and safely sort returned products by product line.
- Investigate returned blood glucose meters, strips, and sensors to determine root cause of customer complaints.
- Perform routine physical, chemical, and functional testing using lab and troubleshooting equipment.
- Accurately document all investigation activities and results in the Complaint Handling System.
- Use instruments such as multimeters, oscilloscopes, test fixtures, and microscopes during investigations.
- Maintain calibration records, ensure test equipment validity, and perform routine maintenance on quality records.
- Follow written work instructions and SOPs precisely.
- Enter test data and investigation results into electronic systems with a high level of accuracy.
- Support organizational goals for timeliness of complaint investigations and closures.
- Collaborate with team members to resolve issues and suggest process improvements.
- Communicate investigation status and findings clearly in writing and verbally.
Minimum Qualifications
- Associate degree (two-year) in Biomedical Science, related scientific discipline, or equivalent technical training; recent graduates with a bachelor’s degree in Biomedical Engineering or related technical field are encouraged to apply.
- Comfort using lab and troubleshooting tools (multimeters, oscilloscopes, microscopes, test fixtures).
- Strong documentation skills and proficiency with electronic data entry systems.
- Ability to follow detailed written instructions and SOPs.
- Ability to maintain focus and accuracy during repetitive tasks.
- Good written and verbal communication skills.
- Ability to work effectively in a team environment.
Preferred Qualifications
- Experience in the medical device or biotechnology industry.
- Familiarity with ISO and FDA Quality System requirements (e.g., complaint handling, GMP/QMS).
- Prior inspection or lab experience in a regulated environment.
Work Environment & Schedule
- This position is fully on-site at a controlled manufacturing/sterilization facility in North Richmond, CA.
- Typically scheduled five days per week; may involve standing for extended periods and lifting boxes or materials up to ~25–40 lbs.
- Strict adherence to safety and quality protocols is required.
Pay & Benefits
- Pay range: $27.00 - $33.00 per hour (actual compensation depends on qualifications, experience, and other job-related factors).
- Contract-to-hire opportunity.
- Benefits for eligible employees may include medical, dental & vision, 401(k), life insurance options, disability coverage, HSA, transportation benefits, Employee Assistance Program, and paid time off — subject to eligibility and plan terms.
Equal Opportunity & Reasonable Accommodations
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. Reasonable accommodations are available for applicants with disabilities; please notify us if you require an accommodation during the application or interview process.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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