Logistics Business Support (Bilingual Korean/ English)
The Logistics Business Support role at Confidential Client involves providing comprehensive administrative and operational support across sales, pricing, customer service, and cross-functional coordination within the logistics industry. The position requires bilingual proficiency in Korean and English to assist in reporting, database management, customer inquiry handling, and market research, contributing to improved workflow efficiency and business development initiatives.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Logistics & Supply Chain Services.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This role supports core logistics, pricing, sales and customer-service activities for the Confidential Client. You will be the operational and administrative backbone for the sales and operations teams, helping ensure on-time service, accurate pricing, and clear internal/external communication.
- Prepare management reports and performance summaries for leadership review
- Support Group/Sales Team Leaders with daily administrative tasks and strategic initiatives
- Respond to customer inquiries on service status and general requests (bilingual Korean/English)
- Assist in preparing freight rate quotations, pricing proposals, and contract documentation
- Maintain and update CRM and sales databases; monitor sales pipeline and lead status
- Follow up on customer complaints and coordinate resolution with operations and other teams
- Assist with sales materials, presentations, Excel-based P&L simulations and margin analysis
- Conduct market research to identify industry trends and prospective clients
- Provide daily operational support and contribute to process-improvement initiatives
- Perform ad-hoc reporting and other job-related duties as required
What We’re Looking For
We’re hiring entry- to early-career candidates who can operate in a fast-paced logistics environment and communicate fluently in Korean and English.
- Entry level or up to 3 years’ experience in logistics operations, sales support, or business development support
- Bachelor’s degree in Logistics, Business Administration, Supply Chain Management, Marketing, or related field preferred
- Excellent written and oral communication skills in English and Korean (required)
- Strong organizational, multitasking and interpersonal skills
- Proficient with Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus
- Comfortable with Excel-based analysis (basic P&L, margin entry) and preparing presentations
- Self-motivated, team-oriented, adaptable to changing priorities
- Willingness to learn and expand knowledge of the logistics industry
Compensation & Benefits
- Pay range: USD 27.00 – USD 35.00 per hour
- Benefits (typical): Medical, Vision, Dental insurance; 401(k); paid sick hours
- This posting reflects an hourly, full-time opportunity (confirm specifics during interview)
Location & Work Mode
- Work location: On-site in Plano, TX (local candidates preferred). Specific office or hybrid arrangements will be confirmed by the Confidential Client during the hiring process.
Why Join
This is a hands-on role that offers exposure to pricing, sales operations, customer service and cross-functional coordination within a growing logistics organization. You’ll build practical skills in CRM management, rate quoting, Excel analysis and client communication — especially valuable for bilingual candidates seeking a logistics career path.
Additional Information
- All applicant information will be handled according to EEO guidelines.
- This role is NOT open to C2C arrangements.
- Careertakes may provide additional matched opportunities through our platform.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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