Bilingual French Health Insurance Navigator
The Bilingual French Health Insurance Navigator at Confidential Client provides education and enrollment assistance for New York State health insurance programs, targeting individuals and small businesses. This entry-level role involves community outreach, partnership building, and data management, with a hybrid work schedule and comprehensive training provided.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
This is a full-time, entry-level Benefits Navigator role (hybrid) supporting a Confidential Client’s health insurance enrollment program in Manhattan, NY. You will provide outreach, education and in-person/virtual enrollment assistance to New York residents — with a strong emphasis on serving French-speaking communities.
- Provide education and guided enrollment for NY State health plans (Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans) through the NY State Marketplace.
- Conduct community outreach and represent the program at partner sites, events and pop-ups to identify eligible participants.
- Schedule and conduct appointments (phone, video, in-person), follow up with reminders, and enter enrollment data into the program database.
- Meet performance targets: approximately 50 enrollments per month and develop 10 community partnerships within the first 6 months.
- Track outcomes and write concise post-event reports; share program updates at staff meetings and trainings.
- Perform field work (about 25% of time) and occasional flexible hours (evenings/weekends as needed).
Responsibilities
- Deliver clear, culturally competent benefits education in French and English.
- Convert outreach into scheduled appointments and completed enrollments.
- Build and maintain relationships with community partners and referral sources.
- Accurately capture participant data and maintain timely documentation in internal systems.
- Represent the Confidential Client professionally at community events and partner locations.
Qualifications
- High school diploma required; bachelor’s degree preferred.
- Bilingual French required — able to read, write and speak fluently.
- Entry-level candidates welcome; full training provided on program tools and NY State Marketplace processes.
- Comfortable with community-based field work (~25%) and a rotating schedule (may include occasional late nights and weekends).
- Proficient with MS Office (Excel, PowerPoint, Outlook) and basic online research.
- Strong communication, follow-up, and time-management skills.
- Comfortable learning and using enrollment databases and CRM tools.
Compensation & Schedule
- Salary: $50,000 / year (as listed by the Confidential Client).
- Employment type: Full-time.
- Schedule: Hybrid — typically 3 days in office, 2 days remote.
- Location: Manhattan, NY (onsite/hybrid as noted).
Why This Role
- Hands-on experience with health insurance navigation, enrollment, and community outreach — ideal for candidates interested in healthcare, public benefits, or nonprofit program work.
- Full training provided; strong opportunity to build skills in case work, client engagement, and public benefits enrollment.
- Opportunity to make measurable impact helping New Yorkers access coverage.
About Our Client
This role is posted on behalf of a Confidential Client operating in Healthcare & Nursing. The client runs a community-focused enrollment and social services program and is committed to equitable access to care. The Confidential Client is an equal-opportunity employer.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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