Behavioral Health Crisis Coordinator
The Behavioral Health Crisis Coordinator at Confidential Client is responsible for assessing and intervening in mental health crises, coordinating comprehensive treatment plans, and facilitating both individual and group therapy sessions. This role involves collaboration with care teams, supervision of clinical interns, and ensuring patients access community resources and support systems. The position emphasizes patient safety, cultural competency, and effective communication to support individuals with psychiatric disorders throughout their treatment journey.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Healthcare & Nursing.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Why This Role Matters
As a Behavioral Health Crisis Coordinator you will deliver timely mental health assessment, crisis intervention, and care coordination to individuals experiencing psychiatric crisis. Your work helps keep patients safe, supports recovery plans, and connects people to community resources — all while collaborating with a clinical care team.
What You’ll Do
- Conduct mental health and suicide-risk assessments and complete safety planning
- Develop, maintain, and update individualized treatment and discharge plans in collaboration with the care team
- Provide one-on-one and group psychoeducational sessions
- Practice de-escalation techniques and apply crisis intervention skills
- Coordinate social determinants of health needs and referrals to community services
- Assist patients with activities of daily living and follow-up care coordination
- Maintain accurate, concise clinical documentation and complete required reporting (releases of information, patient rights, advanced directives)
- Participate in department meetings, trainings, and patient rounding to maintain a safe environment
- Provide culturally and linguistically appropriate services
- Mentor less-experienced Mental Health Professionals or clinical interns when applicable
- Transport patients when required and be responsive via appropriate communication modes
Required Qualifications
- Bachelor’s degree in a human-service related field
- Minimum 1 year of experience working with the population served (behavioral health/crisis populations)
- Basic Life Support (BLS) certification, required
- Completion (or ability to complete within required timeframe) of:
- Crisis Prevention Institute (CPI) and Management of Aggressive Behavior Training International Inc (MOAB)
- State-required Child Abuse and Dependent Abuse Mandatory Reporter training (Iowa)
- Strong documentation skills and experience conducting clinical assessments
- Demonstrated ability to use de-escalation strategies and crisis intervention
Preferred / Additional Skills
- Experience coordinating care across medical and behavioral health systems
- Familiarity with Medicaid and public mental health benefit systems
- Group facilitation experience and comfort leading psychoeducational sessions
- Bilingual or additional cultural-linguistic skills (valued)
What We Offer
- Competitive Total Rewards package including medical and dental insurance, paid time off, paid holidays, and short/long-term disability
- 401(k) matching, tuition reimbursement, and employee recognition programs
- Parental leave, adoption assistance, and access to earned wages (Daily Pay)
- A supportive workplace focused on belonging, professional development, and a patient-centered mission
Location & Employment Type
- Covington, IA — on-site role
- Employment type: Full-time
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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