AVP, Branch Manager
The AVP, Branch Manager is responsible for the daily operational and sales management of a bank branch, including supervising branch associates and ensuring compliance with bank policies. This role involves leadership in customer service, staff recruitment and training, business development, and maintaining branch security and facilities, contributing to the overall success and integrity of the branch.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Overview
Confidential Client is seeking an AVP, Branch Manager to lead the day-to-day operations and front-line sales efforts at their De Soto, MO branch. This is a full-time, people-focused management role responsible for branch performance, staff supervision, compliance, customer service, and local business development.
Key Details
- Location: De Soto, MO
- Employment type: Full-time
- Estimated pay: $84,264 per year (estimated)
- Industry: Accounting & Finance
Summary
The AVP, Branch Manager is an entry-level management role responsible for managing branch operations and leading front-line sales. You will supervise branch staff, resolve escalated customer concerns, oversee hiring and training, ensure compliance with policies and regulations, and drive business development in the local market.
What You’ll Do (Essential Duties & Responsibilities)
- Directly supervise day-to-day branch operations and branch associates.
- Coach and direct associates to deliver efficient, accurate, and friendly customer service.
- Enforce and implement policies for cashing checks, withdrawals, safe deposit activity, and other operational procedures.
- Maintain branch compliance; train staff on policy and procedure updates.
- Handle unusual or escalated customer concerns and ensure timely resolution.
- Oversee recruitment, onboarding, and ongoing training of branch staff.
- Partner with central teams to support branch operations, risk management, and regulatory compliance.
- Oversee maintenance, security, and general condition of branch premises and equipment.
- Participate in local business development and community outreach to grow deposits and service relationships.
- Review and recommend improvements to branch security systems, policies, and procedures.
- Perform other duties as assigned to support branch and organizational goals.
Supervisory Responsibilities
- Supervise Branch Associates and direct daily workflows, performance feedback, and scheduling.
Qualifications
- Strong leadership, interpersonal, and customer service skills with attention to detail.
- Proven ability to coach sales-producing teams and meet branch goals.
- Sales and marketing orientation with emphasis on cross-selling financial products and services.
- Solid working knowledge of bank operations, policies, procedures, compliance requirements, and banking regulations.
- Team-oriented, positive attitude, and strong collaboration skills.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Familiarity with the bank product set and the ability to advise customers on services.
Education & Experience
- High school diploma or equivalent required.
- Bachelor’s degree in business or related field preferred, or equivalent combination of education and experience.
- Minimum of three years of banking experience required.
- Experience working in a goal-driven individual and team environment preferred.
- Previous supervisory experience preferred.
Computer & Software Skills
- Proficient with personal computers and Microsoft Word and Excel.
- Familiarity with Google Workspace (Gmail, Calendar, Docs, Sheets).
- Experience with HR/payroll/enterprise systems (e.g., Workday), core systems (e.g., IBS), and CRM tools (e.g., Salesforce) is beneficial.
Certificates, Licenses & Registrations
- Notary license where applicable.
Compensation & Benefits
Estimated pay is shown above. Confidential Client provides benefits and programs that may include health insurance, retirement savings, paid time off, volunteer time off, and training/development opportunities. Specific benefits and eligibility will be provided if you are selected to continue in the hiring process.
Reasonable Accommodation
Careertakes and our client are committed to accessible hiring. If you require a reasonable accommodation to participate in the application or interview process, please contact Careertakes for assistance.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
Negotiate a higher salary! Check the salary ranges for this job type in your area.
View My Salary Range