About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Overview

Confidential Client is seeking an AVP, Branch Manager to lead day-to-day branch operations and front-line sales in Alhambra, CA. This is an entry-level management role with responsibility for supervising branch staff, ensuring compliance with banking policies, driving customer service excellence, and supporting local business development. Bilingual skills (Mandarin and/or Cantonese) are required.

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Key Responsibilities

• Direct supervision of daily branch operations and branch associates.
• Coach and manage staff to achieve individual and branch sales goals.
• Oversee account openings, cashing policies, withdrawals, and safe deposit procedures.
• Ensure branch compliance with policies, procedures, and banking regulations.
• Handle escalated or complex customer concerns with professionalism.
• Recruit, onboard, and train branch staff; manage schedules and performance feedback.
• Coordinate with other departments to support operations and regulatory compliance.
• Maintain the physical branch facility and security systems.
• Participate in local business development and community outreach activities.
• Review and implement policies/procedures related to branch security and integrity.
• Perform other duties as assigned.

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Qualifications

• High school diploma or equivalent required; bachelor’s degree in business or related field preferred (or equivalent experience).
• Minimum of three years of banking experience.
• Previous supervisory or people-management experience preferred.
• Strong leadership, interpersonal, and customer-service skills.
• Demonstrated sales management ability and a marketing orientation with emphasis on cross-selling services.
• Thorough knowledge of bank operations, policies, procedures, and compliance requirements.
• Excellent oral and written communication and problem-solving skills.
• Must be fluent in Mandarin and/or Cantonese.
• Notary license where applicable is a plus.

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Skills & Tools

• Microsoft Word and Excel
• Google Workspace (Gmail, Calendar, Docs, Sheets)
• Workday
• IBS
• Salesforce

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Compensation & Benefits

• Pay range for new hires: $63,000 - $89,000 annually.
• Role is eligible for an annual bonus.
• Benefits and community-focused programs vary by employer (health, retirement, paid time off, volunteer time off, etc.). Exact benefits will be provided by the hiring organization.

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Location & Employment Type

• Location: Alhambra, CA (on-site)
• Employment type: Full-time

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Additional Information

• All employment offers are contingent upon successful completion of background and drug screenings as permitted by applicable law.
• Confidential Client is committed to accommodating applicants with disabilities during the hiring process. If you require an accommodation, please notify the hiring team.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.