Auto Claims Representative – Pittsburgh, PA
The Auto Claims Representative handles entry-level insurance claims through investigation, evaluation, and resolution while providing service to agents and insureds. This role involves completing a structured claims training program, developing negotiation and settlement skills, and maintaining necessary adjuster licenses. The position offers a hybrid work model with initial in-person training followed by flexible work-from-home opportunities.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
Role Overview
Confidential Client seeks an entry-level Auto Claims Representative to join their accounting & finance claims team in Pittsburgh, PA. This is a full-time position focused on investigating, evaluating, and resolving property/casualty insurance claims under close supervision. The role includes a structured training program, opportunities to develop estimating and negotiation skills, and a merit-based work-from-home program after initial in-person training.
What You’ll Do
- Investigate, evaluate, and settle entry-level auto and related insurance claims.
- Study policies, endorsements, and forms to develop foundational product knowledge.
- Follow company claim-handling procedures and complete assigned training programs.
- Communicate professionally with agents, insureds, claimants, legal counsel, and third parties.
- Develop entry-level negotiation and settlement skills.
- Use designated computer-based estimating and loss-adjustment tools.
- Obtain and maintain adjuster license(s) where required by state law and company timelines.
What We’re Looking For
- Bachelor’s degree or equivalent experience in property/casualty claims handling.
- Strong organizational skills and the ability to multi-task and make independent decisions.
- Excellent written and verbal communication skills; ability to write reports and correspondence.
- Problem-solving ability to resolve complex issues and maintain data confidentiality.
- Comfortable working with mathematical concepts (area/volume, unit costs, finance basics).
- Valid driver’s license and driving record that meets company underwriting guidelines.
- Willingness to pursue ongoing product education and licensing as required.
- Ability to work in the U.S. without current or future sponsorship is required.
Compensation & Benefits
- Estimated base (per source): $73,478 per year (estimated).
- Competitive base salary, bonus opportunities, matched 401(k), and a fully-funded pension plan once vested.
- Generous paid time off (vacation, personal time, sick leave, holidays).
- Structured onboarding and mentorship, plus professional development and licensing support.
- Note: Salary is an estimate derived from the source posting.
Location & Work Model
- Location: Pittsburgh, PA.
- Work model: Full-time. The role includes in-person initial training; a merit-based work-from-home program may be available afterward depending on job responsibilities and leadership approval.
- Accommodation: Confidential Client will provide reasonable accommodations for applicants and employees in accordance with federal, state, and local law. If you need an accommodation during the hiring process, please indicate this when contacted.
Equal Employment Opportunity
Confidential Client is an equal opportunity employer. Hiring decisions are made without regard to disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, national origin, or any factor protected by federal, state, or local law.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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