Auto Claims Representative – Columbia, MO
The Auto Claims Representative at Confidential Client handles entry-level insurance claims through investigation, evaluation, and resolution while providing excellent service to agents and insureds. This role involves completing a structured claims training program, developing negotiation and settlement skills, and maintaining necessary licenses. The position offers a hybrid work model with initial in-person training followed by flexible work-from-home opportunities.
About Careertakes
👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.
Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.
What You’ll Do
Confidential Client is hiring an Auto Claims Representative (entry-level / claims trainee) to join its claims team in Columbia, MO. This is a full-time role that combines a structured training program, hands-on mentorship, and opportunities for merit-based work-from-home flexibility after initial in-person training.
- Estimated pay: $72,333 per year (estimated)
- Employment type: Full time
- Location: Columbia, MO — in-person training followed by potential hybrid / work-from-home time as defined by leadership
Key responsibilities:
- Investigate, evaluate, and settle entry-level auto and related claims under close supervision
- Study policies, endorsements, and forms to build product knowledge in property & casualty lines
- Learn and follow company claim-handling procedures and compliance requirements
- Build entry-level negotiation, estimating, and loss-adjustment skills using designated software tools
- Communicate professionally with agents, claimants, legal counsel, and third parties
- Complete the company claims training program and obtain any required adjuster license(s) within the timeline set by the company or statute
- Prepare clear reports and correspondence during the life cycle of a claim
Qualifications
Required / minimum:
- Bachelor’s degree OR equivalent related experience in property/casualty claims handling
- Strong written and verbal communication skills
- Ability to organize information, multi-task, and make independent decisions within procedure
- Comfort with basic math and geometry for estimating (area, volume) and financial calculations
- Valid driver’s license and driving record that meets Confidential Client underwriting guidelines
- Ability to work in the U.S. without current or future sponsorship (requirement)
Preferred:
- Prior exposure to insurance claims, loss estimation, or claims administration tools
- Motivation to complete licensing and ongoing product education
Why Join
Confidential Client offers:
- Structured onboarding and ongoing training/mentoring
- Competitive base compensation plus bonus opportunities
- Retirement benefits including matched 401(k) and a pension plan (vested)
- Generous paid time off (holidays, vacation, personal and sick leave)
- A collaborative environment where you’ll build claims expertise and career growth
Additional Details
- This role supports agents, insureds, and other stakeholders — quality customer service and confidentiality are essential.
- Merit-based work-from-home flexibility is available after successful completion of training and as defined by the leadership team.
- This posting follows applicable U.S. hiring laws for roles listed in Missouri.
Equal Opportunity & Hiring Transparency
Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.
If you have questions about how your data is used, please contact us directly.
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