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Auto Claims Representative – Columbia, MO

Confidential ClientFinancial Services
Entry LevelFull-timeHybrid$72,333
Columbia, Missouri
A Day Ago

The Auto Claims Representative at Confidential Client handles entry-level insurance claims through investigation, evaluation, and resolution while providing excellent service to agents and insureds. This role involves completing a structured claims training program, developing negotiation and settlement skills, and maintaining necessary licenses. The position offers a hybrid work model with initial in-person training followed by flexible work-from-home opportunities.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Accounting & Finance.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


What You’ll Do

Confidential Client is hiring an Auto Claims Representative (entry-level / claims trainee) to join its claims team in Columbia, MO. This is a full-time role that combines a structured training program, hands-on mentorship, and opportunities for merit-based work-from-home flexibility after initial in-person training.

  • Estimated pay: $72,333 per year (estimated)
  • Employment type: Full time
  • Location: Columbia, MO — in-person training followed by potential hybrid / work-from-home time as defined by leadership

Key responsibilities:

  • Investigate, evaluate, and settle entry-level auto and related claims under close supervision
  • Study policies, endorsements, and forms to build product knowledge in property & casualty lines
  • Learn and follow company claim-handling procedures and compliance requirements
  • Build entry-level negotiation, estimating, and loss-adjustment skills using designated software tools
  • Communicate professionally with agents, claimants, legal counsel, and third parties
  • Complete the company claims training program and obtain any required adjuster license(s) within the timeline set by the company or statute
  • Prepare clear reports and correspondence during the life cycle of a claim

Qualifications

Required / minimum:

  • Bachelor’s degree OR equivalent related experience in property/casualty claims handling
  • Strong written and verbal communication skills
  • Ability to organize information, multi-task, and make independent decisions within procedure
  • Comfort with basic math and geometry for estimating (area, volume) and financial calculations
  • Valid driver’s license and driving record that meets Confidential Client underwriting guidelines
  • Ability to work in the U.S. without current or future sponsorship (requirement)

Preferred:

  • Prior exposure to insurance claims, loss estimation, or claims administration tools
  • Motivation to complete licensing and ongoing product education

Why Join

Confidential Client offers:

  • Structured onboarding and ongoing training/mentoring
  • Competitive base compensation plus bonus opportunities
  • Retirement benefits including matched 401(k) and a pension plan (vested)
  • Generous paid time off (holidays, vacation, personal and sick leave)
  • A collaborative environment where you’ll build claims expertise and career growth

Additional Details

  • This role supports agents, insureds, and other stakeholders — quality customer service and confidentiality are essential.
  • Merit-based work-from-home flexibility is available after successful completion of training and as defined by the leadership team.
  • This posting follows applicable U.S. hiring laws for roles listed in Missouri.

Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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