About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, IT.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Position overview

Confidential Client is hiring an Associate Solutions Engineer — an entry-level, customer-facing pre-sales role in IT. This position supports Account Executives by running demos, assisting with proof-of-value engagements, troubleshooting technical evaluations, and learning to present security and networking solutions to technical and non-technical audiences. This role is a strong launching pad for a career in Sales Engineering with structured onboarding, mentoring, and certification support.

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Key responsibilities

• Partner with Account Executives to qualify opportunities and map solutions to business and technical requirements
• Deliver clear, engaging product demos and technical presentations for audiences ranging from engineers to security leaders
• Support proof-of-value (POV) engagements: environment setup, configuration, success criteria tracking, and results readouts
• Respond to technical questions and assist with security questionnaires, RFPs, and architecture reviews
• Build and maintain knowledge of the platform and core use cases (e.g., Secure Web Gateway, CASB, ZTNA, DLP, cloud/AI security)
• Stay current on the broader security and networking landscape, including SASE/SSE and Zero Trust concepts
• Troubleshoot technical issues during evaluations and coordinate with Support, Product, and Engineering to resolve them
• Capture customer and field feedback and share with Product and internal teams
• Contribute to team enablement through demo environments, documentation, and training materials
• Complete required certifications and participate in the internal SE onboarding program

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Required qualifications

• 0–2 years in a technical role such as IT support, help desk, systems or network administration, security operations, consulting, or a technical internship
• Working knowledge of networking fundamentals (TCP/IP, DNS, TLS, proxies, firewalls)
• Familiarity with core security concepts (authentication, encryption, threat types, data protection)
• Strong written and verbal communication skills; able to explain technical concepts simply
• Curiosity, fast learning, and openness to feedback
• Comfortable working collaboratively in a fast-paced, customer-facing environment

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Preferred / nice-to-have

• Hands-on experience with cloud platforms (AWS, Azure, GCP) or common SaaS apps (Microsoft 365, Google Workspace, Salesforce)
• Exposure to identity, endpoint, or MDM technologies
• Relevant certifications (Security+, Network+, CCNA, AWS/Azure fundamentals, or similar)
• Internship or early-career experience in pre-sales, customer success, or technical support
• Experience presenting to groups in professional, academic, or community settings

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Education

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, or related field preferred — or equivalent practical experience.

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Compensation & benefits

• Compensation type: On-Target Earnings (OTE) for sales roles (sum of base salary + target commission at 100% goal achievement)
• Salary range (national): $98,000—$139,500 USD
• Additional compensation may include bonus participation (non-sales roles), equity awards, and a comprehensive benefits package subject to eligibility and location
• Final pay will be determined by job-related skills, experience, qualifications, location, and market conditions

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What success looks like (first 6–12 months)

• Confidently run standard product demos and support discovery calls
• Contribute to and support multiple POVs from setup through readout
• Complete onboarding and recommended certifications
• Build strong partnerships with Account Executives and internal teams
• Start taking independent ownership of technical evaluations and customer-facing interactions

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Why join

• Structured ramp and hands-on enablement with direct mentorship from experienced SEs
• Clear career path into Sales Engineering and related technical customer roles
• Culture that values diversity, learning, and collaboration within an IT-focused environment

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.