About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, Teaching.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.

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Role overview

Confidential Client is seeking an entry-level Associate Counselor to join its Graduate Development Program. This structured training program provides mentorship and hands-on experience to develop leaders in higher education, enrollment management, student success, and customer service. The Associate Counselor will be a primary point of contact for prospective and newly enrolled students, guiding them through admissions and supporting their transition into the university community.

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What You'll Do

• Contact online and phone-based prospects in a timely, professional manner to share program information and next steps
• Guide prospects through pre-evaluation and admission steps
• Advise prospective students on program requirements, transfer credit evaluation, and admission guidelines
• Listen, probe, and match prospects to appropriate programs based on their needs
• Explain payment options and help prospects understand financial next steps
• Communicate institutional values, benefits, and differentiators clearly and professionally
• Maintain up-to-date knowledge of policy and procedural changes and incorporate them into daily work
• Participate in mentorship programs and leadership development courses
• Monitor student activity and benchmarks to support academic progression
• Meet daily, weekly, and monthly performance goals as defined by management
• Adhere to regulatory compliance requirements (e.g., FERPA and Do-Not-Call rules)
• Use Microsoft Office Suite and standard office tools proficiently

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Qualifications

• Bachelor’s degree earned from Grand Canyon University within the last two years (required)
• Internship, campus leadership, volunteer, customer service, sales, or related experience preferred
• Demonstrated interest in professional development and career growth
• Experience working in higher education or other student-facing learning environments preferred
• Must not be delinquent or in default on a federal student loan, unless current in a rehabilitation program and showing current payments
• Must pass pre-employment background checks

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Compensation & Benefits

• Starting salary: $40,000 per year (starting salary as listed in the source)
• Affordable on-campus housing/rent opportunities available
• Generous tuition benefits: 100% tuition coverage for employees up to Master’s degree level; 75% coverage toward Doctorate programs. Spouse, children, and dependents may also be eligible for tuition benefits.
• Additional benefits package available through the employer (health, retirement, etc.)

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Location & Schedule

• On-campus role based in Phoenix, AZ (Confidential Client campus)
• Typical schedule: four 9-hour days per week
• This is an entry-level, mission-driven role that requires in-person campus presence

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Why this role matters

This position is an excellent opportunity to gain meaningful, career-launching experience in higher education and enrollment management. If you’re an energetic, mission-focused communicator who enjoys helping students succeed, this role provides structured training, mentorship, and growth pathways.

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Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.