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Associate, Client Experience

Confidential Client•Marketing & Advertising
Entry LevelFull-timeHybrid$76,015
Johnson City, Tennessee
6 Days Ago

The Associate, Client Experience at Confidential Client supports communications and reputation management strategies for clients at the intersection of business, policy, media, and culture. This role involves media relations, content development, research, and client support within a collaborative, fast-paced environment, based in Washington, D.C. on a hybrid schedule.

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Description

About Careertakes

👉 Important disclosure: Careertakes is a third-party recruiting platform supporting this hiring process. If selected, you will be employed directly by our client, PR, Advertising & Marketing.

Applicants for this role may also receive access to additional matched opportunities through the Careertakes platform.


About the Role

Confidential Client is seeking a curious, creative, and collaborative Associate to join its Corporate and Public Affairs team in Johnson City, TN. This early-career role supports communications, reputation management, and earned-media programs for clients at the intersection of business, public policy, media, and culture. You will own discrete workstreams, support senior staff, produce materials, and help deliver timely, high-quality client work on a hybrid schedule based in the Johnson City office.


What You’ll Do

  • Build and maintain targeted media lists and conduct proactive outreach to reporters across business, policy, and trade outlets.
  • Draft press releases, statements, talking points, social copy, and briefing materials for senior review and client delivery.
  • Track client news, issues, and policy developments; compile daily and weekly coverage reports.
  • Conduct research on companies, stakeholders, issues, and competitors; summarize findings in concise memos.
  • Contribute ideas in team brainstorms to advance client priorities with culturally resonant concepts.
  • Support client meetings by drafting agendas, capturing notes/action items, and maintaining trackers and status documents.
  • Participate in new-business efforts by contributing research and drafting proposal content.

Basic Qualifications

  • Entry-level or ~1 year of professional/internship experience in communications, PR, or a related setting (agency, Capitol Hill, consulting, campaign, trade association, etc.).
  • Familiarity with PR and media-relations fundamentals.
  • Strong writing, editing, and proofreading skills; able to translate complex policy or corporate topics into clear narratives.
  • Bachelor’s degree or equivalent.

Core Competencies

  • Curiosity & cultural awareness: stays current on news, policy, and cultural trends and applies insights to communications.
  • Adaptability: performs well when priorities shift and information evolves.
  • Analytical mindset: synthesizes research into actionable recommendations.
  • Attention to detail: delivers clear, accurate materials and meets deadlines.
  • Collaboration & communication: strong interpersonal skills and a team-first approach.
  • Ownership & initiative: resourceful, follows projects through, and learns quickly.
  • Strong work ethic in fast-paced, deadline-driven environments.

Work Model & Location

This position is based in Johnson City, TN and will follow a hybrid in-office schedule. Candidates should be able to work on-site as required by the team and client needs.


Compensation

Salary range (provided by the client): $50,000 - $55,000 per year.

(Additional benefits and exact compensation will be shared by the client during the hiring process.)


About Confidential Client

Confidential Client is a global communications organization working across corporate and public affairs to help clients navigate complex media, policy, and stakeholder environments. The team emphasizes creativity, collaboration, and client service to deliver measurable business and reputational outcomes.


Equal Opportunity & Hiring Transparency

Careertakes and our client are Equal Opportunity Employers committed to building a diverse and inclusive workforce. We prohibit discrimination or harassment of any kind. To support a fair and efficient hiring process, AI tools may be used to assist with application review or resume screening. These tools do not replace human decision-making. Final hiring decisions are made by people.

If you have questions about how your data is used, please contact us directly.

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